Re: MSN Messenger 7 problem connecting

6.2 worked fine, all features. I didn't uninstall 6.2 just installed 7
(non-beta). 7 just didnt connect so it didnt even do IM !

On Wed, 20 Apr 2005 13:29:38 -0700, "Efrain"
<anonymous@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:

>Hi Bleh:
>Please tell me if you had audio /video problems with MSN
>Messenger 6.2; also if you removed 6.2 before installing
>7.0.0777 or did you install ontop of 6.2 ? Did the
>audio/video poblems start only with MSN Messenger 7.0.007?
>>-----Original Message-----
>>Same problem here.
>>
>>Try clicking connect, then after a few secs while its
>trying setting
>>status to "appear offline". I find you connect them but
>my contacts
>>list is empty. My friends can see me, I can't see them.
>I can see they
>>are online if i trigger a manual action like "Send a
>instant message"
>>but thats not really very useable. After two days of
>this my contacts
>>did appear once ! A suggestion from J.Kay to fix this
>was to update
>>your video drivers. I very much doubt it will make a
>difference but
>>why not give it a whirl. Made no difference for me or my
>>friends...roll back to 6.2 until 7.1 is out imo.
>>
>>On Wed, 20 Apr 2005 09:59:41 -0400, Toppy
><leave.me@xxxxxxxx> wrote:
>>
>>>
>>>I have used MSN messenger for a long time ....
>upgrading along the
>>>way. I simply CANNOT get MSN v7 to connect with my
>setup.
>>>
>>>I am on a LAN (laptop) and all is well with v6.2
>however when I
>>>download and install v7 I cannot connect to the
>internet. I completely
>>>uninstall v7 and go back to v6.2 and it connects ......
>no problems!
>>>My OS is Win XP Pro (about 6 months old) with the
>Centrino chip. 512
>>>MB ram.... and yes ... I have the latest updates. I am
>baffled.
>>>
>>>I have tried ALL of the below hints.... no go ... any
>other
>>>suggestions would be appreciated.
>>>
>>>Thanks!!
>>>
>>>******* start cut and paste here ***Things I have tried
>************
>>>
>>>However, here are some suggestions you should check/try
>if you haven't
>>>already.
>>>
>>>1. The date on your computer needs to be set properly -
>- double click
>>>the clock verify that
>>>the time and date are set.
>>>2. If your password information is not saved, verify
>that you are
>>>typing it in with the
>>>correct case (uppercase or lowercase).
>>>3. Change your password @
>>>http://memberservicesnet.passport.com/memberservice.srf
>to
>>>something smaller (under 10-12 characters), then try
>signing in again.
>>>4. If you use a firewall (like ZoneAlarm, Norton
>Internet Security
>>>etc. ), it's possible
>>>that Messenger doesn't have the correct rights to
>access the Internet,
>>>especially since you
>>>upgraded. You may need to re/add Messenger to the
>allowed list of
>>>programs in your firewall
>>>if this is the case.
>>>5. If you disabled your firewall in the past, it still
>may be
>>>blocking Messenger -- try
>>>restarting it and see if that helps the situation. You
>also might try
>>>uninstalling an
>>>installed firewall, to verify that it isn't causing a
>problem (even if
>>>it is disabled).
>>>6. Clear your IE cache and cookies -- open Internet
>Explorer, click
>>>the Tools menu, then
>>>Internet Options, then click the Delete Files button,
>and when that's
>>>complete click the
>>>Delete Cookies button.
>>>7. Check your IE Security settings -- open Internet
>Explorer, click
>>>the Tools menu, then
>>>Internet Options, then Advanced tab, scroll to the
>Security section,
>>>and verify that "Check
>>>for server certificate revocation" is unchecked. Also
>verify that
>>>'Use SSL 2.0' and Use SSL
>>>3.0' is checked, then click OK.
>>>8. Click Start, then Run, and enter the following:
>>>regsvr32 softpub.dll
>>>then click OK
>>>and do the same for the following:
>>>regsvr32 wintrust.dll
>>>regsvr32 initpki.dll
>>>____________________________________________
>>>Jonathan Kay
>>>Microsoft MVP - Windows Messenger/MSN Messenger
>>>Associate Expert
>>>http://www.microsoft.com/windowsxp/expertzone/
>>>Messenger Resources - http://messenger.jonathankay.com
>>>All posts unless otherwise specified are (c) 2005
>Jonathan Kay.
>>>You *must* contact me for redistribution rights.
>>
>>.
>>

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