VideoConf Nightmare
- From: "Doc" <anonymous@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Fri, 8 Apr 2005 10:56:35 -0700
Hi Efrain, many thanks for your quick response,
unfortunately, as I said in my original note, I have
already seen & followed your audio/video enable
instructions (from your reply to "audio on messenger" on
2/4/05), to get me to where I am now.
But as stated, all appeared to work, however, the UPnP
connection status are different on the 2 machines & are
not want you say they should be?, and there is the
dropping out problem. (and as an aside I cannot now print
across my home network, but suspect that is because I
have disabled it by following your instructions)
I have followed your latest advice and looked in my
Netgear DG834G Setup & Maintenance settings but can find
no setting for "Always On"?, of anything like it?.
I have no problem with anything else dropping out & the
MSN messaging link does not drop when the audio/video
does?
Do you have any further thoughts on what it could be?.
Best Regards,...Doc.
>-----Original Message-----
>Hi Doc: had this problem once and was because my ADSL
>modem/router firmware needed a check in "Always ON" in
>the ISP Access Setup. Following are the latest
Messenger
>instructions and hope they can help.
>
> MSN Messenger 6.2.0205 and 7.0.0777 audio/video enable:
>
>1. When using a high speed Internet connection, the
>modem/router MUST be UPnP compatible and have this
option
>active. For MSN Messenger, both sides MUST have Windows
>XP, not so for Windows Messenger. Zone Alarm can be
>either on medium or high, but MUST be set it to ALLOW
the
>MSN Messenger all access to the Internet, this because
of
>the dynamic ports use for Audio and Video by Messenger.
>
>2. On the Network Connections, right click Local Area
>Connection, go to Properties, and the General tab should
>show a check mark only on Client for Microsoft Network,
>and Internet Protocol (TCP/IP). No check on File and
>Printer Sharing for Microsoft Networks, nor on QoS
Packet
>Scheduler.
>
>3. The Windows Firewall should be ON (recommended) and
no
>check in Don't allow exceptions, the Exceptions tab will
>later show the MSN Messenger and UPnP Framework as being
>active ( this is because MSN Messenger detects the UPnP-
>enabled Windows Firewall and configures it
>automatically, not so with the non UPnP-enabled
>ZoneAlarm ). More on firewall and port opening can be
>read in the link below:
>http://www.microsoft.com/technet/prodtechnol/winxppro/dep
l
>oy/worki01.mspx#EGAA
>
>4. In the Control Panel > Add Remove Programs > Add
>Remove Windows Components, scroll to Networking Services
>and remove all checks, except for Internet Gateway
Device
>Discovery (see A below), and for UPnP User Interface
(see
>B below). Click Ok, Next, and after clicking Next
>(critical step) the Windows Components Wizard will only
>then run. Click Finish; now the UPnP will automatically
>open all required ports. Each time you run this Wizard,
>with the MSN Messenger turned off, the UDP and TCP ports
>change numbers automatically. With Messenger off, you
can
>see how dynamic the port numbers for Audio and Video are
>each time you do the Wizard, by accessing Control Panel
>
>Internet Gateway > right click and select Properties >
>under General tab clicking Settings. Try this also so
you
>can see the beauty of UPnP: Exit Messenger and go to
>Network Connection > Internet gateway > right click the
>world globe and display icon, select Properties and
under
>the General tab click Settings > the SERVICES display
>will open. Select the 2 msmsgs entries and delete them.
>Click OK. Sign On Messenger and go to the SERVICES
again.
>New ports have been automatically enabled for Messenger.
>
>5. Sign in on Messenger and run Audio/Video Tuning
>Wizard. In the Tools > Options > Connection tab, you
>should read You are connected to the Internet through a
>UPnP symmetric NAT (Administrator), if on a ADSL line
>like in my case in Puerto Rico; if you are using a dial-
>up line it will read You are connected to the Internet
>using a direct connection. Now check the Windows
Firewall
>Exceptions list, the MSN Messenger 6.2. or 7.0 and UPnP
>Framework will now have a check marks and the required
>ports automatically opened.
>
>6. Both Windows XP users sides should have similar
>setups, with working webcams and microphones. Remember
>that one side can have dial-up and the other a UPnP
>compatible modem/router.
>
>(A) Allow you to find and control internet connection
>sharing hardware and software that uses UPnP.
>
>(B) Display icons in My Network Places for the UPnP
>devices detected on the network; also opens the required
>Windows Firewall port.
>>-----Original Message-----
>>I am trying to setup videoconferencing on MSN Messenger
>>(6.2) & suffering many of the same audio & webcam
>>problems expressed on these pages over the last couple
>of
>>weeks by other struggelers.
>>
>>I have followed the advice & instructions of "Efrain"
>>(audio on messenger 2/4/05) & "JonathanKay" (Various)
>with
>>some success, BUT are still having problems.
>>
>>My end game is to set up video conferencing between
>>myself & daughter (who is in New Zealand)and are trying
>>to "prove" a video conferencing setup between my desk
>top
>>& laptop at this end.
>>
>>Both machines are XP Home & connected to the internet
>via
>>a Netgear DG834G Router
>>
>>As I said before I have followed the "Efrain"
>>instructions which all appeared to work OK on both
>>machines, but the laptop gave a message that it had
>>detected UPnP router, but the desktop did'nt.
>>
>>On connecting to MSN Mess & checking the connection
>>status, the Laptop shows " You are connected to the
>>internet through a UPnP port restricted NAT.
>>(Administrator)" but the Desktop shows "You are
>connected
>>to the internet through a non-UPnP port restricted NAT.
>>The internet connection firewall is enabled.
>>(Administrator).
>>
>>I attempted a video conference between the 2 machines &
>>was able to make a video & audio connection, but the
>>video conference connection terminated after approx 2
>>minutes but left the messaging link still working. I
>>reconnected but again the video/audio connection
dropped
>>out after approx 2 mins.
>>
>>Can anyone help with the missing piece of the jigsaw??.
>>
>>Many Thanks,...Doc
>>
>>.
>>
>.
>
.
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