VideoConf Nightmare



Hi Doc: had this problem once and was because my ADSL
modem/router firmware needed a check in "Always ON" in
the ISP Access Setup. Following are the latest Messenger
instructions and hope they can help.

MSN Messenger 6.2.0205 and 7.0.0777 audio/video enable:

1. When using a high speed Internet connection, the
modem/router MUST be UPnP compatible and have this option
active. For MSN Messenger, both sides MUST have Windows
XP, not so for Windows Messenger. Zone Alarm can be
either on medium or high, but MUST be set it to ALLOW the
MSN Messenger all access to the Internet, this because of
the dynamic ports use for Audio and Video by Messenger.

2. On the Network Connections, right click Local Area
Connection, go to Properties, and the General tab should
show a check mark only on Client for Microsoft Network,
and Internet Protocol (TCP/IP). No check on File and
Printer Sharing for Microsoft Networks, nor on QoS Packet
Scheduler.

3. The Windows Firewall should be ON (recommended) and no
check in Don't allow exceptions, the Exceptions tab will
later show the MSN Messenger and UPnP Framework as being
active ( this is because MSN Messenger detects the UPnP-
enabled Windows Firewall and configures it
automatically, not so with the non UPnP-enabled
ZoneAlarm ). More on firewall and port opening can be
read in the link below:
http://www.microsoft.com/technet/prodtechnol/winxppro/depl
oy/worki01.mspx#EGAA

4. In the Control Panel > Add Remove Programs > Add
Remove Windows Components, scroll to Networking Services
and remove all checks, except for Internet Gateway Device
Discovery (see A below), and for UPnP User Interface (see
B below). Click Ok, Next, and after clicking Next
(critical step) the Windows Components Wizard will only
then run. Click Finish; now the UPnP will automatically
open all required ports. Each time you run this Wizard,
with the MSN Messenger turned off, the UDP and TCP ports
change numbers automatically. With Messenger off, you can
see how dynamic the port numbers for Audio and Video are
each time you do the Wizard, by accessing Control Panel >
Internet Gateway > right click and select Properties >
under General tab clicking Settings. Try this also so you
can see the beauty of UPnP: Exit Messenger and go to
Network Connection > Internet gateway > right click the
world globe and display icon, select Properties and under
the General tab click Settings > the SERVICES display
will open. Select the 2 msmsgs entries and delete them.
Click OK. Sign On Messenger and go to the SERVICES again.
New ports have been automatically enabled for Messenger.

5. Sign in on Messenger and run Audio/Video Tuning
Wizard. In the Tools > Options > Connection tab, you
should read You are connected to the Internet through a
UPnP symmetric NAT (Administrator), if on a ADSL line
like in my case in Puerto Rico; if you are using a dial-
up line it will read You are connected to the Internet
using a direct connection. Now check the Windows Firewall
Exceptions list, the MSN Messenger 6.2. or 7.0 and UPnP
Framework will now have a check marks and the required
ports automatically opened.

6. Both Windows XP users sides should have similar
setups, with working webcams and microphones. Remember
that one side can have dial-up and the other a UPnP
compatible modem/router.

(A) Allow you to find and control internet connection
sharing hardware and software that uses UPnP.

(B) Display icons in My Network Places for the UPnP
devices detected on the network; also opens the required
Windows Firewall port.
>-----Original Message-----
>I am trying to setup videoconferencing on MSN Messenger
>(6.2) & suffering many of the same audio & webcam
>problems expressed on these pages over the last couple
of
>weeks by other struggelers.
>
>I have followed the advice & instructions of "Efrain"
>(audio on messenger 2/4/05) & "JonathanKay" (Various)
with
>some success, BUT are still having problems.
>
>My end game is to set up video conferencing between
>myself & daughter (who is in New Zealand)and are trying
>to "prove" a video conferencing setup between my desk
top
>& laptop at this end.
>
>Both machines are XP Home & connected to the internet
via
>a Netgear DG834G Router
>
>As I said before I have followed the "Efrain"
>instructions which all appeared to work OK on both
>machines, but the laptop gave a message that it had
>detected UPnP router, but the desktop did'nt.
>
>On connecting to MSN Mess & checking the connection
>status, the Laptop shows " You are connected to the
>internet through a UPnP port restricted NAT.
>(Administrator)" but the Desktop shows "You are
connected
>to the internet through a non-UPnP port restricted NAT.
>The internet connection firewall is enabled.
>(Administrator).
>
>I attempted a video conference between the 2 machines &
>was able to make a video & audio connection, but the
>video conference connection terminated after approx 2
>minutes but left the messaging link still working. I
>reconnected but again the video/audio connection dropped
>out after approx 2 mins.
>
>Can anyone help with the missing piece of the jigsaw??.
>
>Many Thanks,...Doc
>
>.
>
.



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