Re: NO AUDIO - Jonathan Kay - can you please help me again?!?
From: JW (JustPostYourReply_at_ToThisNewsGroup.pls)
Date: 02/13/05
- Next message: David Christensen: "RE: Not Administrator? No Auto-Login...?"
- Previous message: kenlori420 b: "problem after sp2"
- In reply to: RREIS: "NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Next in thread: RReis: "Re: NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Reply: RReis: "Re: NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Messages sorted by: [ date ] [ thread ]
Date: Sun, 13 Feb 2005 00:47:55 GMT
RREIS wrote:
> Jonathan,
>
> In the past you have helped me and that's why I'm asking
> for your help again. I know you get a lot of request
> like that, but maybe you can help me one more time.
>
> I have Windows XP SP2 Home edition with cable connection
> I use MSN Messenger 6.2
>
> My brother-in-law in Brazil has Windows XP SP1 (no
> firewall) Professional edition with cable connection and
> MSN Messenger 6.2
>
> Unfortunately we are not able to use the audio with MSN
> Messenger. The video works fine. I believe the problem
> is with my brother-in-law's computer, because I'm able to
> talk and see other friends.
>
> I have searched in the newsground and found some
> sugestions taht my brother-in-law have tried:
>
> 1) Turning off the QoS Packet Scheduler
> 2) Place a check mark in the UPnP (however after he re-
> started the computer the check mark was gone)
>
> The other day, we both turned the camera towards the
> monitor to compare settings and I noticed that he does
> have windows messenger check in the add/remove
> components. I don't have.
>
> Is it possible that windows messenger is conflicting with
> MSN Messenger?
>
> Is there anything else he can do? I read about router -
> but I'm not sure what it is and where to go.
>
> I GREATLY appreciate any ideas from you.
>
> Thank you very much
>
> RREIS
here's some ideas, even though my last name does not match who you are
seeking. Windows Messenger checked or unchecked should not be an issue
(should not conflict).
If your brother is using ICS (internet connection sharing) or a hardware
router/NAT device, then the ports might be closed that MSN Messenger
needs for audio. So the most important question in this case is, does
your brother use a hardware router/NAT device ?
Look in Add/Remove Windows Components. Is Universal PnP checked or not?
If not, then it is not installed. in your particular case though, it
should not make a difference if your brother turned off his firewall,
Unless if your brother is using ICS or a hardware router/NAT device.
p.s.
your brother should get a firewall, turn it on, and leave it on.
preferably ZoneAlarm, because the firewall in SP1 (a) does not protect
against unauthorized outbound communication (e.g. Trojans calling home),
(b) it does not open and close ports dynamically when surfing the wild
wild web using a Limited account, and (c) it does not prompt asking for
approval whenever an inbound connection is attempted like ZoneAlarm.
- Next message: David Christensen: "RE: Not Administrator? No Auto-Login...?"
- Previous message: kenlori420 b: "problem after sp2"
- In reply to: RREIS: "NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Next in thread: RReis: "Re: NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Reply: RReis: "Re: NO AUDIO - Jonathan Kay - can you please help me again?!?"
- Messages sorted by: [ date ] [ thread ]
Relevant Pages
|
