Re: Audio Difficulties in MSN Messenger

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 12/28/04 

Date: Tue, 28 Dec 2004 10:44:50 -0500

Greetings,

Firstly, if you or your contact are using a router (with UPnP support), you may need to
remove the current port forwardings. To do so (note this is for Windows XP exclusively),
click Start, All Programs, Accessories, Communications, Network Connections. Right-click the
"Internet Gateway" (should be under the Internet Gateway heading) and choose Properties.
Choose the Settings button, click each 'msmsgs' or 'msnmsgr' entry and then choose 'Delete'
to each one. Then close Messenger (right-click the Messenger icon, choose Exit), then restart
Messenger.

Also, you and your contact might try turning off the QoS Packet Scheduler. To do so,
click Start, then click the Control Panel. If you're in category view click Network and
Internet connections then click Network Connections. Right click your network/internet
connection, then click Properties. Uncheck the QoS Packet Scheduler, then reboot and try
again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"LSPalmer" <LSPalmer@discussions.microsoft.com> wrote in message
news:7F80C478-E810-49A7-87AA-D6DDC847DD50@microsoft.com...
>I hope someone can help me. My sister and I just got webcams for Xmas so
> that we can talk across the miles. I was installing and configuring them
> today, and I got the video to work in both of them, but the audio can only be
> heard through 1 pc and not the other, despite the fact that it says the audio
> connection is established. Currently, both PCs are running through my home
> network (since she's home visiting). We're using a Siemans router, MSN
> Messenger 6.2. I've checked the hardware to make sure it works, and the mics
> on both pcs work,so that's not the problem. I've tried turning the
> firewalls off temporarily to see if that would help. Incidently, we're both
> running Windows XP, one home edition, one professional. They both meet the
> hardware requirements. I'm at a loss. Can anyone please help. She's
> leaving in a few days, and we have to get this fixed. Thanks in advance.

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