Re: Runtime Error! problem

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 12/28/04


Date: Tue, 28 Dec 2004 10:43:18 -0500

Greetings Logic,

Do you happen to have Norton Antivirus installed by any chance? If so, recent versions of
Norton Antivirus added a new "instant messaging scanning" feature, which can conflict with
Messenger and cause it to also keep starting. To stop it, open Norton Antivirus (Right-click
on the Norton Antivirus icon in the System Tray/Notification Area (by the clock), choose
'Open Norton Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant
Messenger (or Windows Messenger depending on version) and click OK.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Logic Low" <LogicLow@discussions.microsoft.com> wrote in message
news:685B4657-501A-41B6-819C-902DEC042B0A@microsoft.com...
>I receive pop-up window about every five minutes that states the following:
> Microsoft Visual C++ Runtime library
> Runtime Error!
> Program: C:\Program Files\Messenger\msmsgs.exe
> R6025 - pure virtual function call
> I couldn't find msmsgs.exe file in the above directory; however, I didn't
> manually delete any files from any directory except My Documents folder. I
> also didn't manually modify any Registry settings. I have Compaq Presario
> R3240 notebook with 512MB of RAM running Windows XP Home Edition SP 2. I
> would appreciate any suggestion about how I can fix this annoying problem.
>



Relevant Pages

  • Re: Hourglass flashes every couple of minutes
    ... Do you have Norton Antivirus installed? ... Norton Antivirus icon in the Notification Area, choose 'Open Norton ... Antivirus'), click Options, then Instant Messenger then uncheck MSN Instant Messenger or ... All posts unless otherwise specified are 2006 Jonathan Kay. ...
    (microsoft.public.windowsxp.messenger)
  • Re: Boot problems
    ... "Jonathan Kay " wrote: ... > Greetings Pierre, ... Recent versions of Norton Antivirus added a new ... then Instant Messenger then uncheck MSN Instant Messenger and click OK. ...
    (microsoft.public.windowsxp.messenger)
  • Re: This is really getting to me now...
    ... Then I really doubt Outlook Express is what's doing this, ... do you have Norton Antivirus installed? ... then Instant Messenger then uncheck MSN Instant Messenger and click OK. ... > Jonathan Kay ...
    (microsoft.public.windowsxp.messenger)
  • Re: Windows Messenger auto starts
    ... all this feature does is automatically can files when they're received as opposed to ... Microsoft MVP - Windows Messenger/MSN Messenger ... All posts unless otherwise specified are 2004 Jonathan Kay. ... >>Do you have Norton Antivirus installed? ...
    (microsoft.public.windowsxp.messenger)
  • Re: MSN automatic startup
    ... Do you have Norton Antivirus installed? ... Antivirus added a new "instant messaging scanning" feature, which can conflict with Messenger ... In the window that opens, ...
    (microsoft.public.windowsxp.messenger)