MSN webcam and audio problems... ports need to be open and forwarded?

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anonymous_at_discussions.microsoft.com
Date: 12/23/04


Date: Thu, 23 Dec 2004 10:10:39 -0800

This will work!

Yours are common problems. You must turn on UPnP within
the router settings. You must also have WinXP with UPnP
enabled in Services.

Next in MSN Messenger, use the TOOLS|video/audio wizard to
set up the audio speakers and mic.

Video may or not be available in that wizard depending on
your drivers. WDM drivers for your WebCam are critical for
video conferencing to properly function. VFW for a
WebCam. Lots of luck here!

REMEMBER we are beta testers for M$. The video
conferencing portion of this program are cutting edge,
(Yahoo does not yet have the feature.)

>-----Original Message-----
>hi just wanted to say im having exactly the same problem,
>with msn messenger. I can use webcam but when i try
>audio the same happens to me!..Now, my friend has other
>users with audio and they get along just fine.It seems
>its my end the problem lies. BUT, i can use audio on
>Yahoo messenger and Windows messenger!!!So that makes me
>think the problem lies within MSN, maybe its known to MSN
>and they re trying to fix it????
>>-----Original Message-----
>>2 problems. Trying to connect with webcam and audio.
>>
>>User 1 = Desktop 2.4Ghz 512mem, Gforce4 video
>>OS- windows 2003 server
>>MSN version - MSN 7.0 beta (because 6.2 is having
>>connection issues)
>>Sound card - sound blaster
>>Webcam - Creative lab webcam GO
>>Router - Linksys BEFSR11 latest firmware update
>>connection - cable charter communications
>>firewall - ZoneAlarm 4 (disable/shutdown when testing)
>>
>>
>>user 2 = Dell Laptop 800 Latitude
>>OS - Windows XP with SP2
>>MSN version - MSN 6.2
>>built in sound card
>>Webcam - creativelabs webcam LIVE
>>Router - Linksys 4 port router firmware up to date
>>connection - cable time warner
>>firewall - none
>>
>>I read that UPNP needs to be enabled. Do I enable UPNP
>or forward
>>ports to a specific comptuer? User 1 linksys router has
>this option as
>>a "forwarding" capability. Is there a different way to
>turn it on?
>>Also is there any ports that need to be forwarded to the
>computers
>>specificly?
>>
>>
>>1st problem is - User 1 and user 2 can connect to each
>other with
>>webcam but cannot use audio, been through the "audio /
>video wizard"
>>everything worked fine. Also same setup works fine in
>Yahoo msg audio
>>and video. But in MSN the audio, after inviting each
>other, and both
>>"accepts". It times out I assume, because it
>says "network or computer
>>you are trying to reach is experiencing a problem.
>Audio conversation
>>with user 2 has ended". Seems like it never connected
>>
>>2nd problem - both users can use webcam and able to
>connect just fine,
>>but USER 1 has a problem with the webcam disconnecting
>automatically
>>after about 5 mins and needs to invite User 2 again.
>User 2 does not
>>experience this problem at all. User 1 already
>unchecked all the "show
>>me idle after 5 mins" or "show me away after 20 mins"
>thinking that was
>>the problem. Problem sitll persists for USER 1. Any
>ideas why?
>>
>>.
>>
>.
>



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