MSN webcam and audio problems... ports need to be open and forwarded?

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anonymous_at_discussions.microsoft.com
Date: 12/19/04


Date: Sun, 19 Dec 2004 01:09:01 -0800

hi just wanted to say im having exactly the same problem,
with msn messenger. I can use webcam but when i try
audio the same happens to me!..Now, my friend has other
users with audio and they get along just fine.It seems
its my end the problem lies. BUT, i can use audio on
Yahoo messenger and Windows messenger!!!So that makes me
think the problem lies within MSN, maybe its known to MSN
and they re trying to fix it????
>-----Original Message-----
>2 problems. Trying to connect with webcam and audio.
>
>User 1 = Desktop 2.4Ghz 512mem, Gforce4 video
>OS- windows 2003 server
>MSN version - MSN 7.0 beta (because 6.2 is having
>connection issues)
>Sound card - sound blaster
>Webcam - Creative lab webcam GO
>Router - Linksys BEFSR11 latest firmware update
>connection - cable charter communications
>firewall - ZoneAlarm 4 (disable/shutdown when testing)
>
>
>user 2 = Dell Laptop 800 Latitude
>OS - Windows XP with SP2
>MSN version - MSN 6.2
>built in sound card
>Webcam - creativelabs webcam LIVE
>Router - Linksys 4 port router firmware up to date
>connection - cable time warner
>firewall - none
>
>I read that UPNP needs to be enabled. Do I enable UPNP
or forward
>ports to a specific comptuer? User 1 linksys router has
this option as
>a "forwarding" capability. Is there a different way to
turn it on?
>Also is there any ports that need to be forwarded to the
computers
>specificly?
>
>
>1st problem is - User 1 and user 2 can connect to each
other with
>webcam but cannot use audio, been through the "audio /
video wizard"
>everything worked fine. Also same setup works fine in
Yahoo msg audio
>and video. But in MSN the audio, after inviting each
other, and both
>"accepts". It times out I assume, because it
says "network or computer
>you are trying to reach is experiencing a problem.
Audio conversation
>with user 2 has ended". Seems like it never connected
>
>2nd problem - both users can use webcam and able to
connect just fine,
>but USER 1 has a problem with the webcam disconnecting
automatically
>after about 5 mins and needs to invite User 2 again.
User 2 does not
>experience this problem at all. User 1 already
unchecked all the "show
>me idle after 5 mins" or "show me away after 20 mins"
thinking that was
>the problem. Problem sitll persists for USER 1. Any
ideas why?
>
>.
>



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