Re: reply disabled in Remote Assistance.
From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 11/06/04
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Date: Sat, 6 Nov 2004 13:36:14 -0500
Hi,
Just to be clear, UPnP must be engaged in the router; not just in Windows.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
"bareill" <bareill@yahoo.co.uk> wrote in message
news:%23qRufrCxEHA.1296@TK2MSFTNGP10.phx.gbl...
>I had UPnP enabled before coming off the Router.
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:eeHYBjCxEHA.3144@TK2MSFTNGP15.phx.gbl...
>> There's nothing to fix, Remote Assistance requires UPnP in order to work from behind a
>> router.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>> "Michael Katz [MVP]" <michaelk[AT]mvps.org> wrote in message
>> news:uV9ZQSCxEHA.3896@TK2MSFTNGP10.phx.gbl...
>>> Always a pleasure :) I just hope Remote Assistance gets an update at some point to fix
>>> this issue.
>>>
>>> --
>>> _______________________________________________
>>> Michael Katz
>>> [Microsoft MVP - MSN Client]
>>> "There's no I in 'team' but there is 'me'"
>>> http://msmvps.com/msntral
>>>
>>> This posting is provided 'AS IS' with no warranties, and confers no rights.
>>>
>>>
>>> "bareill" <bareill@yahoo.co.uk> wrote in message
>>> news:OFtVxqBxEHA.2676@TK2MSFTNGP12.phx.gbl...
>>>>
>>>> "Michael Katz [MVP]" <michaelk[AT]mvps.org> wrote in message
>>>> news:upwZ2R8wEHA.3376@TK2MSFTNGP12.phx.gbl...
>>>>> Are you using a router, or is your friend using one? I found that when I attempted to
>>>>> send Remote Assistance invites from behind my router that I wasn't able to connect
>>>>> because my local IP address was used instead of my internet one.
>>>>>
>>>>> --
>>>> Hi again Michael. I got it sorted out thanks to your insight. I connected straight to
>>>> the modem, disabled my third party firewall and enabled Windows XP firewall and that was
>>>> it.
>>>> I thank you for taking the time to answer and giving me a bit more knowledge. Hopefully
>>>> I will be able to pass it on to someone else.
>>>> Thanks again.
>>>>
>>>
>>>
>>
>>
>
>
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