Re: Remote assistance.. Remote Host
From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 10/29/04
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Date: Thu, 28 Oct 2004 20:26:08 -0400
Greetings,
This error simply means that you couldn't connect. In most cases this is due to a router
being used without Universal Plug and Play (UPnP) support. A vast majority of routers now
support UPnP, so they may need to simply turn on UPnP in their router configuration or
install a new firmware version for their router that allows UPnP.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
"R. Doucette" <doucetterobert@hotmail.com> wrote in message
news:eBZLGeUvEHA.3856@TK2MSFTNGP10.phx.gbl...
> Hi. I've tried to assist some friends with the remote assistance option. it works for most.
> but, in some cases i get an error message " Remote host name cannot be resolved". Any ideas
> how to slove this problem? Thanks
>
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