hotmail

From: lisa (anonymous_at_discussions.microsoft.com)
Date: 10/28/04 

Date: Thu, 28 Oct 2004 06:07:48 -0700

i keep getting this message whilst on hotmail it
says
the exceptioon unknown software exception (oxcoooo17)
occured in the application ox7c964edi
so i keep losing hotmail any reasons why???
cheers lisa