Re: Messenger 6.2 / Administrative Tools Problem

From: Michael Katz [MVP] (michaelk[AT]mvps.org)
Date: 10/16/04


Date: Sat, 16 Oct 2004 03:41:23 -0400

One of the causes behind error 1603 is a corrupt install file. Download that
same file again and attempt another reinstall. If that doesn't work, the
Windows Installer itself could be at fault. Here's a list of remedies
according to OS type:

Windows XP:
1. Click Start Menu --> Run, type in "cmd" (without the quotations) and
press Enter.
2. In the Command window, type in "msiexec /unregister" (without
quotations). After this is done, type in "msiexec /regserver".

Windows 95, 98, ME:
1. Go to
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=CEBBACD8-C094-4255-B702-DE3BB768148F
and redownload the Windows Installer 2.0.

For Windows 2000 and NT, go to
http://www.microsoft.com/downloads/details.aspx?displaylang=en&FamilyID=4B6140F9-2D36-4977-8FA1-6F8A0F5DCA8F
to redownload the Windows Installer.

Once you've reinstalled the Windows Installer, then try to install MSN
Messenger again. Let me know how it turns out.

Sincerely,
Michael Katz [MVP - MSN Client]

--
"aquaholic" <aquaholic@discussions.microsoft.com> wrote in message 
news:4A5ADE04-5FB6-4396-9DC3-E6084C7B1724@microsoft.com...
> When I attempt to download MSN Messenger 6.2, after going through all the
> download steps, I get the error message: "Could not access network 
> location
> <Comon Administrative Tools>.AllUsers\." and then I press cancel/ok and I 
> get
> the error message from MSN saying that the installation was interrupted.
> Then I press ok and I get the error message "MSN Messenger has failed with
> the error code: '1603'. Please go to the MSN Messenger Website and 
> download
> the software from there.
>
> I am also unable to download things such as ADOBE Acrobat Reader, etc but
> then I am able to download other things.
> So I contacted MSN and they gave me instructions which didn't work.  So I
> was wondering if any of you know what to do, or do I have to take my 
> computer
> in to get fixed? 


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