Re: messenger cannot 'see' my webcam
From: Paul Robinson (alitor99_at_NOSPAMHEREbtinternet.com)
Date: 09/11/04
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Date: Sat, 11 Sep 2004 17:46:52 +0100
Hi Jonathan,
Thanks for your considered reply. However, I still have a problem. My friend
with whom I wish to make contact does not use XP because it is an old IBM
laptop running Win98. So I guess we should both be using the webcam
function. now this is where I have a problem.
When I choose 'Web Camera Settings' , in the frame for 'Camera Selection'
the box is greyed out and above the box is a message ' Please use the
Audio/Video Tuning Wizard to change your camera selection'
Every other program on my PC that utilises a webcam can recognise my Labtec
cam, including the Audio/Video Tuning Wizard, just MSN Messenger cannot. Is
this a known bug with some webcams? Is there any way I can fix the problem?
I can find no help, nor even reference to the problem on Labtech's website
which makes me think the cause is my PC. What do you think?
"Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
news:uJKQ7a7fEHA.1428@TK2MSFTNGP10.phx.gbl...
> Greetings Paul,
>
> There are actually two different video functions within MSN Messenger 6.x.
The first, the
> "Webcam" function, which is tested by the "Web Camera Settings" dialog,
basically supports
> actual "Webcam"s only. It does not support DV/firewire cameras, digital
cameras, or video
> card inputs. The second, the "Video Conference" function is tested by the
Audio/Video Tuning
> Wizard, supports most devices including DV cameras and video card inputs
and uses the same
> functionality as Windows Messenger.
>
> The Video Conference and Audio/Video Tuning Wizard will only be available
on Windows XP (and
> both you and your contact must be using Windows XP in order for it to
work). Assuming both
> of you are using Windows XP, try using the Video Conference feature
instead, by clicking the
> Actions menu within a conversation window and choosing 'Start Video
Conference'.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> You *must* contact me for redistribution rights.
>
>
> "Paul Robinson" <alitor99@NOSPAMHEREbtinternet.com> wrote in message
> news:%233UDCd4fEHA.556@tk2msftngp13.phx.gbl...
> >I am using MSN Messenger 6.2 on Windows XP. I have a basic model Labtec
> > webcam that works perfectly in Yahoo.
> > In Messenger, when I use the Audio/Video Tuning Wizard it sees my webcam
and
> > itentifies its brand no problem. I get a picture and everything is fine.
i
> > save the settings. Then when I go to WebCam settings, or try to use the
> > webcam in a private message
> > ing session, Messenger cannot see the cam and tells me to go to the
> > Audio/Video Tuning Wizard ...and the loop is joined.
> > I notice there is at least one earlier message with the same problem but
it
> > was unanswered. Does anyone have a solution to this problem?
> >
> >
>
>
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