Re: Logging In

From: W (anonymous_at_discussions.microsoft.com)
Date: 08/30/04 

Date: Mon, 30 Aug 2004 08:38:31 -0700

Hi Jonathan,

Many thanks. Changing the firewall settings solved the
problem.

W

>-----Original Message-----
>Greetings W,
>
>Here are some suggestions you should check/try if you
haven't already:
>
>1. The date on your computer needs to be set properly --
 double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>
>"W" <anonymous@discussions.microsoft.com> wrote in
message
>news:21fa01c48dad$2e77ac70$a501280a@phx.gbl...
>> I've installed and repaired the latest version of
>> Messenger but can't get it to work. 4.7 was still fine
>> when I ran it just but not 6.2. The error dialogue box
>> says something about the connection or service. But
>> there's nothing wrong with either. There's a short
string
>> of numbers at the end, if it's anything at all:
>> 0x81000301.
>>
>> Help appreciated. Thanks.
>
>
>.
>