Re: messenger cannot 'see' my webcam

From: Paul Robinson (alitor99_at_NOSPAMHEREbtinternet.com)
Date: 08/11/04


Date: Wed, 11 Aug 2004 23:10:13 +0100

A further observation I have made :

If I disconnect the webcam from my PC, in 'Web Camera Settings' I get the
message 'MSN Messenger cannot detect a camera. Please make sure your camera
is plugged in and try again'

When compared to the message I receive when the cam is plugged in, it would
appear that MSN Messenger does know that there is a webcam but for some
reason it cannot recognise it. However, every other program I run on my PC
that utilises the webcam can recognise it. And that includes Windows
Messenger 4.7.2009 where the webcam broadcasts perfectly.

Does anyone have idea what is wrong here and how to correct it?

"Paul Robinson" <alitor99@NOSPAMHEREbtinternet.com> wrote in message
news:uCpmRL8fEHA.3348@TK2MSFTNGP12.phx.gbl...
> Hi Jonathan,
> Thanks for your considered reply. However, I still have a problem. My
friend
> with whom I wish to make contact does not use XP because it is an old IBM
> laptop running Win98. So I guess we should both be using the webcam
> function. now this is where I have a problem.
> When I choose 'Web Camera Settings' , in the frame for 'Camera Selection'
> the box is greyed out and above the box is a message ' Please use the
> Audio/Video Tuning Wizard to change your camera selection'
> Every other program on my PC that utilises a webcam can recognise my
Labtec
> cam, including the Audio/Video Tuning Wizard, just MSN Messenger cannot.
Is
> this a known bug with some webcams? Is there any way I can fix the
problem?
> I can find no help, nor even reference to the problem on Labtech's website
> which makes me think the cause is my PC. What do you think?
>
>
>
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:uJKQ7a7fEHA.1428@TK2MSFTNGP10.phx.gbl...
> > Greetings Paul,
> >
> > There are actually two different video functions within MSN Messenger
6.x.
> The first, the
> > "Webcam" function, which is tested by the "Web Camera Settings" dialog,
> basically supports
> > actual "Webcam"s only. It does not support DV/firewire cameras, digital
> cameras, or video
> > card inputs. The second, the "Video Conference" function is tested by
the
> Audio/Video Tuning
> > Wizard, supports most devices including DV cameras and video card inputs
> and uses the same
> > functionality as Windows Messenger.
> >
> > The Video Conference and Audio/Video Tuning Wizard will only be
available
> on Windows XP (and
> > both you and your contact must be using Windows XP in order for it to
> work). Assuming both
> > of you are using Windows XP, try using the Video Conference feature
> instead, by clicking the
> > Actions menu within a conversation window and choosing 'Start Video
> Conference'.
> > ____________________________________________
> > Jonathan Kay
> > Microsoft MVP - Windows Messenger/MSN Messenger
> > Associate Expert
> > http://www.microsoft.com/windowsxp/expertzone/
> > Messenger Resources - http://messenger.jonathankay.com
> > All posts unless otherwise specified are (c) 2004 Jonathan Kay.
> > You *must* contact me for redistribution rights.
> >
> >
> > "Paul Robinson" <alitor99@NOSPAMHEREbtinternet.com> wrote in message
> > news:%233UDCd4fEHA.556@tk2msftngp13.phx.gbl...
> > >I am using MSN Messenger 6.2 on Windows XP. I have a basic model Labtec
> > > webcam that works perfectly in Yahoo.
> > > In Messenger, when I use the Audio/Video Tuning Wizard it sees my
webcam
> and
> > > itentifies its brand no problem. I get a picture and everything is
fine.
> i
> > > save the settings. Then when I go to WebCam settings, or try to use
the
> > > webcam in a private message
> > > ing session, Messenger cannot see the cam and tells me to go to the
> > > Audio/Video Tuning Wizard ...and the loop is joined.
> > > I notice there is at least one earlier message with the same problem
but
> it
> > > was unanswered. Does anyone have a solution to this problem?
> > >
> > >
> >
> >
>
>



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