Re: Problem with Windows Messenger 5.0

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 08/01/04 

Date: Sun, 1 Aug 2004 18:00:08 -0400

Greetings Jennifer,

Both Adobe and Messenger use the Windows Installer. One of the Windows Installer's functions
is to identify applications which are 'damaged' and then attempt their repair, which is what
you're seeing. To fix this, firstly, uninstall Windows Messenger 5 by clicking Start, then
Run, and type the
following:
msiexec /x {1F0BD960-6525-4FEE-B577-2473F77F1277}
then click OK.

Then, after uninstallation, reinstall Windows Messenger 5 from:
http://microsoft.com/downloads/details.aspx?FamilyID=77c3799f-6388-4193-8002-be55584c1ac1
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Jennifer" <anonymous@discussions.microsoft.com> wrote in message
news:851b01c477fb$9ebe6130$a501280a@phx.gbl...
>I just downloaded and installd an update for Adobe
> Reader. Every time I click on the desktop icon, Windows
> Installer pops up and says it's "preparing to install
> Windows Messenger 5.0." Then I get an error message that
> says "error occurred during installation of assembly
> component" and then there's a number the size of
> Manhattan. Then "HRESULT:-2147024864.
>
> Does anyone know 1)why in the world Windows Messenger
> would be trying to install just because I've downloaded
> the Adobe update; and 2) what can I do to resolve the
> problem?
>
> Thanks for any help.
>
> Jennifer

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