Re: get rid of "start webex"

From: Sven Berg (bergmaus_at_gmx.de)
Date: 07/28/04 

Date: 28 Jul 2004 01:06:06 -0700

"Jonathan Kay [MVP]" wrote

> To fix this, assuming the Windows installation is in
> C:\Windows (if it's not, you'll have to edit the drive letter in the file
> in Notepad before running), just run this .reg file, reboot and it should
> work again: http://messenger.jonathankay.com/downloads/remoteassistance.reg

Hi Jonathan,

all entries of your regkey were already present in my registry.
Additionally, there was a fourth entry for webex:

[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\MessengerService\SessionManager\Apps\26FB0
655-284D-4306-B035-7AB54C4825D6]
"Name"="WebEx Meeting Service"
"URL"="http://passportnt.webex.com/client/atclient.exe"
"Path"="F:\\WINDOWS\\DOWNLO~1\\WebEx\\320\\atmsger.exe"

Unfortunately, simply deleting the webex entry does NOT bring back the
missing menu "Action - Start remote assistance" to WM. Neither works
re-installing WM.

What other file or regkey (that seemingly was modified by webex), is
required for WM to make again use of RA? Thanks for help,

Sven