Re: Cannot exit Messenger in XP Pro
From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 07/22/04
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Date: Thu, 22 Jul 2004 12:26:25 -0400
Hi Leef,
Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.
"Leef" <leef1@texoma.net> wrote in message news:O3waDv%23bEHA.2408@tk2msftngp13.phx.gbl...
> Dear Jonathan,
>
> Thank you! It was the Norton's AV preventing me exiting the program....
>
> Problem RESOLVED! Whoopee!
>
> Thanks again...
> Leef
> "Jonathan Kay [MVP]" <msnewsreplies@jonathankay.com> wrote in message
> news:eMWpWx5bEHA.1656@TK2MSFTNGP09.phx.gbl...
>> Greetings Leef,
>>
>> Firstly, to stop the behavior in Outlook -- for Outlook 2003, click the
> Tools menu in
>> Outlook, then choose
>> Options, choose the Other tab, uncheck "Enable the Person Names Smart Tag"
> and click OK.
>>
>> For Outlook 2002/XP, open Outlook, click the Tools menu, then Options,
> then the Other tab,
>> and uncheck 'Enable Instant Messaging in Microsoft Outlook'.
>>
>> For Outlook Express, close Outlook Express, then download and run this
> .reg file:
>> http://messenger.jonathankay.com/downloads/stopmessenger_oe.reg
>>
>> Secondly, if you're still encountering the issue regarding closing
> Messenger, do you have
>> Norton Antivirus installed? Recent versions of Norton Antivirus added a
> new "instant
>> messaging scanning" feature, which can conflict with Messenger and cause
> this behavior. To
>> stop it, open Norton Antivirus (Right-click on the Norton Antivirus icon
> in the System
>> Tray/Notification Area (by the clock), choose 'Open Norton Antivirus'),
> click Options, then
>> Instant Messenger then uncheck MSN Instant Messenger and click OK.
>> ____________________________________________
>> Jonathan Kay
>> Microsoft MVP - Windows Messenger/MSN Messenger
>> Associate Expert
>> http://www.microsoft.com/windowsxp/expertzone/
>> Messenger Resources - http://messenger.jonathankay.com
>> All posts unless otherwise specified are (c) 2004 Jonathan Kay.
>> You *must* contact me for redistribution rights.
>>
>>
>>
>> "Leef" <leef1@texoma.net> wrote in message
> news:ua%23ETZ5bEHA.1764@TK2MSFTNGP10.phx.gbl...
>> > Hi there,
>> >
>> > I use Windows Messenger (ver 4.7.2009) quite a bit, but I have it set
> NOT to
>> > run when I start Windows, and "supposedly" NOT to run when I start
> Outlook.
>> > However, it does connect every time I start Outlook. I do not want it
>> > running all the time, as I would like to start it and then exit it when
> I am
>> > done. Problem is, when I right click on the messenger icon down in the
>> > tray, and choose "Exit" I get the following message:
>> >
>> > "There are other applications currently using features provided by
> Windows
>> > Messenger. You must close these other application before you can exit
>> > Windows Messenger. These application, may include Outlook, Outlook
> Express,
>> > MSN Explorer and Internet Explorer"
>> >
>> > I have tried doing this when NONE of the above programs are running (I
> check
>> > Task Manager) and it still gives me the same message. It does not start
>> > when I reboot, but once I start it, I can "Sign out", but I cannot Exit
> the
>> > program. Please help me here.
>> >
>> > Also, this program crashes every now and then with the message
> "messenger
>> > has encountered a problem and needs to close". I send the error
> report.....
>> >
>> > Any help would be greatly appreciated,
>> >
>> > Sincerely
>> > Leef
>> >
>> >
>>
>>
>
>
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- In reply to: Leef: "Re: Cannot exit Messenger in XP Pro"
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