Re: msn6.2 problem

From: Sang (anonymous_at_discussions.microsoft.com)
Date: 06/28/04


Date: Mon, 28 Jun 2004 03:46:52 -0700

thankx i got it working nows :D:D

>-----Original Message-----
>Greetings Sang,
>
>Here are some suggestions you should check/try if you
haven't already -- I'd suggest you look
>at 4 or 5, since this happened just as you upgraded to
the latest version:
>
>1. The date on your computer needs to be set properly --
 double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf to
>something smaller (under 10-12 characters), then try
signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>All posts unless otherwise specified are (c) 2004
Jonathan Kay.
>You *must* contact me for redistribution rights.
>
>
>"Sang" <r3cogniz3@otmail.com> wrote in message
>news:222ee01c45c33$1825bb70$a001280a@phx.gbl...
>> ever since i update to 6.2 i can't sign in... when i
>> using 6.1 i didn't have anyproblems signing in but
nows i
>> do it say to check the msn status but there is always
>> nothing wrong and then to check internet connection and
>> my net connection is good and i'm still not able to
sign
>> in so what can i do??
>
>
>.
>