Re: Sign in fails

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 06/28/04 

Date: Sun, 27 Jun 2004 23:14:34 -0400

Hi Joe,

Great, glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
All posts unless otherwise specified are (c) 2004 Jonathan Kay.
You *must* contact me for redistribution rights.

"Joe" <anonymous@discussions.microsoft.com> wrote in message
news:2247e01c45c80$0ca7f680$a001280a@phx.gbl...
> Thanks for all the suggestions. After working through
> them. I discovered that my firewall was incorrectly setup
> for Messenger. Problem solved. Thanks
>
> Joe
>>-----Original Message-----
>>Greetings Joe,
>>
>>Here are some suggestions you should check/try if you
> haven't already:
>>
>>1. The date on your computer needs to be set properly --
> double click the clock verify that
>>the time and date are set.
>>2. If your password information is not saved, verify
> that you are typing it in with the
>>correct case (uppercase or lowercase).
>>3. Change your password @
> http://memberservicesnet.passport.com/memberservice.srf to
>>something smaller (under 10-12 characters), then try
> signing in again.
>>4. If you use a firewall (like ZoneAlarm, Norton
> Internet Security etc. ), it's possible
>>that Messenger doesn't have the correct rights to access
> the Internet, especially since you
>>upgraded. You may need to re/add Messenger to the
> allowed list of programs in your firewall
>>if this is the case.
>>5. If you disabled your firewall in the past, it still
> may be blocking Messenger -- try
>>restarting it and see if that helps the situation. You
> also might try uninstalling an
>>installed firewall, to verify that it isn't causing a
> problem (even if it is disabled).
>>6. Clear your IE cache and cookies -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then click the Delete Files button,
> and when that's complete click the
>>Delete Cookies button.
>>7. Check your IE Security settings -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then Advanced tab, scroll to the
> Security section, and verify that "Check
>>for server certificate revocation" is unchecked. Also
> verify that 'Use SSL 2.0' and Use SSL
>>3.0' is checked, then click OK.
>>8. Click Start, then Run, and enter the following:
>>regsvr32 softpub.dll
>>then click OK
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>All posts unless otherwise specified are (c) 2004
> Jonathan Kay.
>>You *must* contact me for redistribution rights.
>>
>>
>>"joe" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:21c7201c45b56$cc785610$a401280a@phx.gbl...
>>> XP Pro - admin rights - when I try to sign in to
> Windows
>>> Messenger, get the message "Signing in to .NET
> Messenger
>>> Service failed because the service could not be found.
>>> Please make sure that you are connected to the
> Internet".
>>> But I can run IE and access any site I want - no
>>> problems! - so I am already connected to the Internet.
>>>
>>
>>
>>.
>>