Re: microphone not working in Windows Messenger

From: pbs (anonymous_at_discussions.microsoft.com)
Date: 05/28/04 

Date: Thu, 27 May 2004 17:17:59 -0700

Sorry Jonathan, I completely missed your suggestions the
first time around. I'll check these settings the next
time i get over to my friends house. So far none of the
other suggestions have worked. There are 2 other PC's in
that same house which are also running XP and connecting
through a router to Comcast. Neither of them are having
this problem.

Thanks,
pbs

>-----Original Message-----
>Greetings pbs,
>
>Assuming you've gone through the Audio Tuning Wizard
within Windows Messenger recently (click
>the Tools menu in the main contact window and then
choose Audio Tuning Wizard) and it appears
>to work there, you and your contact might try turning
off the QoS Packet Scheduler. To do
>so, click Start, then All Programs, then Accessories,
then Communications, and then Network
>Connections. Right click your network/internet
connection, then click Properties. Uncheck
>the QoS Packet Scheduler, and try again.
>
>If that doesn't help and if you or your contact are
using a router (with UPnP support), you
>may need to remove the current port forwardings. To do
so, click Start, All Programs,
>Accessories, Communications, Network Connections. Right-
click the "Internet Gateway" (should
>be under the Internet Gateway heading) and choose
Properties. Choose the Settings button,
>click each 'msmsgs' or 'msnmsgr' entry and then
choose 'Delete' to each one. Then close
>Messenger (right-click the Messenger icon, choose Exit),
then restart Messenger.
>
>Finally, for testing purposes, both you and your contact
might try turning off the Windows XP
>Internet Connection Firewall (although you shouldn't
need to for Messenger voice/video
>connectivity). To do so, click Start, then All
Programs, then Accessories, then
>Communications, and then Network Connections. Right
click your network/internet connection,
>then click Properties. Click the Advanced Tab, and
verify that the Internet Connection
>Firewall is unchecked. As well, if your contact is
using some type of third-party firewall
>(ZoneAlarm, Norton Internet Security, etc.) have them
make sure that Messenger is set to
>"Permit All", "Allow All" or "Medium" (ZoneAlarm).
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"pbs" <anonymous@discussions.microsoft.com> wrote in
message
>news:1277601c442b9$a3374d70$a101280a@phx.gbl...
>> My microphone works when tested on my pc (Dell
Inspirion
>> 2400 with integrated SoundMax card). I can hear myself
>> through the speakers but it does not work when using
>> Windows Messenger, chat partners can't hear me. Dell
says
>> it is a software problem not hardware. I've reinstalled
>> WM but did not make a difference (XP does not offer the
>> option to uninstall Windows Messenger). Anyone have
any
>> suggestions?
>
>
>.
>