can't get started

From: annie p (anonymous_at_discussions.microsoft.com)
Date: 05/27/04 

Date: Wed, 26 May 2004 20:12:13 -0700

I am all ready to go but I get the message to do "3
things" before I can use IM. I can't get past the first
thing.... to go to my inbox and respond to the email to
verify...something. I have never received an email to
which I should reply! Any suggestions? When I try to
get help online, I can't get past the steps to email
someone at Microsoft. Thanks..