Re: Can't connect afte rupgrade to 6.2

From: russell (russelly_at_onetel.net.uk)
Date: 05/13/04 

Date: Thu, 13 May 2004 16:14:47 -0700

I am having the same problem, only more problems. I also
seem to have suddenly lost my Norton Security, they dont
automatically load and i cannot run them from the
programmes menu. As well as all the same problems (and
the same error code) when trying to run MSN I almost
always get when i seek help automatically to the prefect
nav page saying the link cannot be found. In addition,
all my sounds when a page reloads etc have changed. There
appears to be too many coincidences and problems at once
when I havent changed any settings at all. In fact I
didnt download MSN 6.2 until after I was experiencing the
problem of not being able to connect. Is there something
sinister happening here? THanks Russell
>-----Original Message-----
>Greetings Jolly,
>
>Here are some suggestions you might want to check/try --
I'd suggest paying attention to #4
>and #5 in particular, since it worked previously:
>1. The date on your computer needs to be set properly --
 double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>Then try again.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"Jolly Rancher" <anonymous@discussions.microsoft.com>
wrote in message
>news:ca8201c43921$11209af0$a401280a@phx.gbl...
>>
>> I had MSN Messenger 6.1 (which was working just fine)
and
>> I saw 6.2 being advertised. So I d/l it and installed
>> it. Now I cannot log on, complaining that there's
>> something wrong with my internet connection, when in
fact
>> it was working fine all the while, even with 6.1.
>> It gave the error 0x81000301 (a problem with winsock)
if
>> anyone is wondering. Is anyone is experiencing this, or
>> know what truly is wrong?
>>
>> Thank You
>>
>>
>>
>
>
>.
>