Re: unable to sign into any net passport

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 04/10/04 

Date: Sat, 10 Apr 2004 13:58:11 -0400

Hi Bach,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Bach" <anonymous@discussions.microsoft.com> wrote in message
news:17db001c41e8c$56f75140$a601280a@phx.gbl...
> Jonathon,
>
> thank you the last three actions resolved my problem.
>
> thanks again.
>
>
>>-----Original Message-----
>>Greetings Bach,
>>
>>Here are some suggestions you might want to check/try:
>>1. The date on your computer needs to be set properly --
> double click the clock verify that
>>the time and date are set.
>>2. If your password information is not saved, verify
> that you are typing it in with the
>>correct case (uppercase or lowercase).
>>3. Change your password @
> http://memberservicesnet.passport.com/memberservice.srf,
> then try
>>signing in again.
>>4. If you use a firewall (like ZoneAlarm, Norton
> Internet Security etc. ), it's possible
>>that Messenger doesn't have the correct rights to access
> the Internet, especially since you
>>upgraded. You may need to re/add Messenger to the
> allowed list of programs in your firewall
>>if this is the case.
>>5. If you disabled your firewall in the past, it still
> may be blocking Messenger -- try
>>restarting it and see if that helps the situation. You
> also might try uninstalling an
>>installed firewall, to verify that it isn't causing a
> problem (even if it is disabled).
>>6. Clear your IE cache and cookies -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then click the Delete Files button,
> and when that's complete click the
>>Delete Cookies button.
>>7. Check your IE Security settings -- open Internet
> Explorer, click the Tools menu, then
>>Internet Options, then Advanced tab, scroll to the
> Security section, and verify that "Check
>>for server certificate revocation" is unchecked. Also
> verify that 'Use SSL 2.0' and Use SSL
>>3.0' is checked, then click OK.
>>8. Click Start, then Run, and enter the following:
>>regsvr32 softpub.dll
>>then click OK
>>Then try again.
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>
>>
>>"Bach" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:1a88301c41dda$a4477900$a101280a@phx.gbl...
>>>I am unable to sign into - Messenger, hotmail or any
>>> other service that utilises my net passport.
>>>
>>> it comes up and tells me user unknown or incorrect
>>> password.
>>>
>>> I am ablr to sign in under my passport on any other
>>> computer so i think it is a setting in my PC.
>>>
>>> I use msn explorer
>>> I have windows XP
>>
>>
>>.
>>