Re: Windows Messenger 5.0 repair fails

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 03/30/04


Date: Tue, 30 Mar 2004 17:12:52 -0500

Hi Simon,

Glad to hear it =)
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"SimonK" <anonymous@discussions.microsoft.com> wrote in message
news:15d3001c4169d$f0b0ed60$a301280a@phx.gbl...
> Fantastic! worked first time. Thank you!
>
> Simon
>
>>-----Original Message-----
>>Hi Simon,
>>
>>To correct this problem, close all Messenger's currently
> running (including MSN Messenger
>>6.x) by right-clicking on their icons in the
> notification area/system tray and choosing Exit.
>>
>>Then click Start, then Run, type "%windir%\winsxs" and
> click OK.
>>
>>Right-click
> the "x86_Microsoft.Windows.Networking.RtcDll_6595b64144ccf
> 1df_5.2.2.1" folder
>>(the name will be longer, the key parts are rtcdll and
> 5.2.2.1) and Delete it. Then try
>>installing Windows Messenger 5 again.
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>
>>"SimonK" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:15bca01c4168b$bf02bf30$a301280a@phx.gbl...
>>>I have the same problem as Carl. I get exactly the same
>>> error message. I followed your instructions below and
> get
>>> the following (alternating) errors
>>>
>>> Product: Windows Messenger 5.0 -- The installer has
>>> encountered an unexpected error installing this
> package.
>>> This may indicate a problem with this package. The
> error
>>> code is 2761. The arguments are: , ,
>>>
>>> Product: Windows Messenger 5.0 -- Error 1935. An error
>>> occured during the installation of assembly component
>>> {874793FC-5F43-496A-8FE7-18C4DB9B143D}. HRESULT: -
>>> 2147024864. assembly interface: IAssemblyCacheItem,
>>> function: Commit, assembly name:
>>>
> Microsoft.Windows.Networking.RtcDll,type="win32",version="
>>>
> 5.2.2.1",publicKeyToken="6595b64144ccf1df",processorArchit
>>> ecture="x86"
>>>
>>> Please help me too!!
>>>
>>> Simon
>>>
>>>>-----Original Message-----
>>>>Greetings Carl,
>>>>
>>>>Click Start, then Run, type "eventvwr.msc" and click
> OK,
>>> click Application on the left-side,
>>>>then look for Error's from the "MsiInstaller" source.
>>> The most recent one should be it,
>>>>assuming you haven't had any other problems with a
>>> Windows Installer. Double-click the Error,
>>>>and look in the Description field for a more accurate
>>> description of the problem. If you post
>>>>this description (there may be multiple errors in the
>>> Event Viewer, so post all of them), we
>>>>may be able to help much more easier.
>>>>____________________________________________
>>>>Jonathan Kay
>>>>Microsoft MVP - Windows Messenger/MSN Messenger
>>>>Associate Expert
>>>>http://www.microsoft.com/windowsxp/expertzone/
>>>>Messenger Resources - http://messenger.jonathankay.com
>>>>
>>>>
>>>>"Carl" <anonymous@discussions.microsoft.com> wrote in
>>> message
>>>>news:C63B721D-B389-49F3-80C8-
>>> DBD31CDDE0A7@microsoft.com...
>>>>>I installed Windows Messenger to try to fix a problem
> I
>>> was having with v4.7. Now when I
>>>>>try to view a fax in a Sharepoint Fax directory or try
>>> to copy and paste into MS Word 2003,
>>>>>the intaller for Windows Messenger v5.0 loads, fails
> to
>>> install and reverts. The current
>>>>>veriosn of messenger is 5.0 and when I close it and
>>> choose repair from the install.exe a get
>>>>>an error "An error occured during the installation of
>>> assembly component
>>>>>{874793fc-5f43-496a-8fe7-18c4db9b143d} HRESULT: -
>>> 2147024864"
>>>>>
>>>>> Please help,
>>>>>
>>>>> Carl
>>>>
>>>>
>>>>.
>>>>
>>
>>
>>.
>>



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