Re: Windows Messenger 5.0 repair fails
From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 03/30/04
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Date: Tue, 30 Mar 2004 15:08:22 -0500
Hi Simon,
To correct this problem, close all Messenger's currently running (including MSN Messenger
6.x) by right-clicking on their icons in the notification area/system tray and choosing Exit.
Then click Start, then Run, type "%windir%\winsxs" and click OK.
Right-click the "x86_Microsoft.Windows.Networking.RtcDll_6595b64144ccf1df_5.2.2.1" folder
(the name will be longer, the key parts are rtcdll and 5.2.2.1) and Delete it. Then try
installing Windows Messenger 5 again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"SimonK" <anonymous@discussions.microsoft.com> wrote in message
news:15bca01c4168b$bf02bf30$a301280a@phx.gbl...
>I have the same problem as Carl. I get exactly the same
> error message. I followed your instructions below and get
> the following (alternating) errors
>
> Product: Windows Messenger 5.0 -- The installer has
> encountered an unexpected error installing this package.
> This may indicate a problem with this package. The error
> code is 2761. The arguments are: , ,
>
> Product: Windows Messenger 5.0 -- Error 1935. An error
> occured during the installation of assembly component
> {874793FC-5F43-496A-8FE7-18C4DB9B143D}. HRESULT: -
> 2147024864. assembly interface: IAssemblyCacheItem,
> function: Commit, assembly name:
> Microsoft.Windows.Networking.RtcDll,type="win32",version="
> 5.2.2.1",publicKeyToken="6595b64144ccf1df",processorArchit
> ecture="x86"
>
> Please help me too!!
>
> Simon
>
>>-----Original Message-----
>>Greetings Carl,
>>
>>Click Start, then Run, type "eventvwr.msc" and click OK,
> click Application on the left-side,
>>then look for Error's from the "MsiInstaller" source.
> The most recent one should be it,
>>assuming you haven't had any other problems with a
> Windows Installer. Double-click the Error,
>>and look in the Description field for a more accurate
> description of the problem. If you post
>>this description (there may be multiple errors in the
> Event Viewer, so post all of them), we
>>may be able to help much more easier.
>>____________________________________________
>>Jonathan Kay
>>Microsoft MVP - Windows Messenger/MSN Messenger
>>Associate Expert
>>http://www.microsoft.com/windowsxp/expertzone/
>>Messenger Resources - http://messenger.jonathankay.com
>>
>>
>>"Carl" <anonymous@discussions.microsoft.com> wrote in
> message
>>news:C63B721D-B389-49F3-80C8-
> DBD31CDDE0A7@microsoft.com...
>>>I installed Windows Messenger to try to fix a problem I
> was having with v4.7. Now when I
>>>try to view a fax in a Sharepoint Fax directory or try
> to copy and paste into MS Word 2003,
>>>the intaller for Windows Messenger v5.0 loads, fails to
> install and reverts. The current
>>>veriosn of messenger is 5.0 and when I close it and
> choose repair from the install.exe a get
>>>an error "An error occured during the installation of
> assembly component
>>>{874793fc-5f43-496a-8fe7-18c4db9b143d} HRESULT: -
> 2147024864"
>>>
>>> Please help,
>>>
>>> Carl
>>
>>
>>.
>>
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