Re: Windows Messenger 5.0 repair fails

From: SimonK (anonymous_at_discussions.microsoft.com)
Date: 03/30/04 

Date: Tue, 30 Mar 2004 11:18:13 -0800

I have the same problem as Carl. I get exactly the same
error message. I followed your instructions below and get
the following (alternating) errors

Product: Windows Messenger 5.0 -- The installer has
encountered an unexpected error installing this package.
This may indicate a problem with this package. The error
code is 2761. The arguments are: , ,

Product: Windows Messenger 5.0 -- Error 1935. An error
occured during the installation of assembly component
{874793FC-5F43-496A-8FE7-18C4DB9B143D}. HRESULT: -
2147024864. assembly interface: IAssemblyCacheItem,
function: Commit, assembly name:
Microsoft.Windows.Networking.RtcDll,type="win32",version="
5.2.2.1",publicKeyToken="6595b64144ccf1df",processorArchit
ecture="x86"

Please help me too!!

Simon

>-----Original Message-----
>Greetings Carl,
>
>Click Start, then Run, type "eventvwr.msc" and click OK,
click Application on the left-side,
>then look for Error's from the "MsiInstaller" source.
The most recent one should be it,
>assuming you haven't had any other problems with a
Windows Installer. Double-click the Error,
>and look in the Description field for a more accurate
description of the problem. If you post
>this description (there may be multiple errors in the
Event Viewer, so post all of them), we
>may be able to help much more easier.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>
>"Carl" <anonymous@discussions.microsoft.com> wrote in
message
>news:C63B721D-B389-49F3-80C8-
DBD31CDDE0A7@microsoft.com...
>>I installed Windows Messenger to try to fix a problem I
was having with v4.7. Now when I
>>try to view a fax in a Sharepoint Fax directory or try
to copy and paste into MS Word 2003,
>>the intaller for Windows Messenger v5.0 loads, fails to
install and reverts. The current
>>veriosn of messenger is 5.0 and when I close it and
choose repair from the install.exe a get
>>an error "An error occured during the installation of
assembly component
>>{874793fc-5f43-496a-8fe7-18c4db9b143d} HRESULT: -
2147024864"
>>
>> Please help,
>>
>> Carl
>
>
>.
>

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