Re: Windows Messenger 5.0 repair fails

From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 03/29/04 

Date: Mon, 29 Mar 2004 16:02:59 -0500

Greetings Carl,

Click Start, then Run, type "eventvwr.msc" and click OK, click Application on the left-side,
then look for Error's from the "MsiInstaller" source. The most recent one should be it,
assuming you haven't had any other problems with a Windows Installer. Double-click the Error,
and look in the Description field for a more accurate description of the problem. If you post
this description (there may be multiple errors in the Event Viewer, so post all of them), we
may be able to help much more easier.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com

"Carl" <anonymous@discussions.microsoft.com> wrote in message
news:C63B721D-B389-49F3-80C8-DBD31CDDE0A7@microsoft.com...
>I installed Windows Messenger to try to fix a problem I was having with v4.7. Now when I
>try to view a fax in a Sharepoint Fax directory or try to copy and paste into MS Word 2003,
>the intaller for Windows Messenger v5.0 loads, fails to install and reverts. The current
>veriosn of messenger is 5.0 and when I close it and choose repair from the install.exe a get
>an error "An error occured during the installation of assembly component
>{874793fc-5f43-496a-8fe7-18c4db9b143d} HRESULT: -2147024864"
>
> Please help,
>
> Carl

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