Re: sgin in problem
From: Ian (iwinter_at_ns.sympatico.ca)
Date: 02/26/04
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Date: Thu, 26 Feb 2004 12:06:42 GMT
Thank you for your suggestions. I tryed them and still no change. I
still get the same error with messanger. Also when I try to enter a chat
room from IE I get a blank screen with "Done" showing in the lower
corner. But when I try entering a chat room from another computer using
the same login and password there is no problem. I also have the same
problems entering my hotmail account from my computer but no problem
with other computer.
Ian
Jonathan Kay [MVP] wrote:
> Greetings Ian,
>
> Here are some suggestions you might want to check/try:
> 1. The date on your computer needs to be set properly -- double click the clock verify that
> the time and date are set.
> 2. If your password information is not saved, verify that you are typing it in with the
> correct case (uppercase or lowercase).
> 3. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
> signing in again.
> 4. If you use a firewall (like ZoneAlarm, Norton Internet Security etc. ), it's possible
> that Messenger doesn't have the correct rights to access the Internet, especially since you
> upgraded. You may need to re/add Messenger to the allowed list of programs in your firewall
> if this is the case.
> 5. If you disabled your firewall in the past, it still may be blocking Messenger -- try
> restarting it and see if that helps the situation. You also might try uninstalling an
> installed firewall, to verify that it isn't causing a problem (even if it is disabled).
> 6. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
> Internet Options, then click the Delete Files button, and when that's complete click the
> Delete Cookies button.
> 7. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
> Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
> for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
> 3.0' is checked, then click OK.
> 8. Click Start, then Run, and enter the following:
> regsvr32 softpub.dll
> then click OK
> Then try again.
> ____________________________________________
> Jonathan Kay
> Microsoft MVP - Windows Messenger/MSN Messenger
> Associate Expert
> http://www.microsoft.com/windowsxp/expertzone/
> Messenger Resources - http://messenger.jonathankay.com
>
>
> "Ian" <iwinter@ns.sympatico.ca> wrote in message
> news:Y9T_b.104011$IF6.3119379@ursa-nb00s0.nbnet.nb.ca...
>
>>very time I try to sign into messenger an error appears telling me that:
>>
>>Signing into NET Messenger service has failed because the password has failed or the
>>signing name does not exist....
>>
>>I have tried signing under two different sign names that I have and I am sure the passwords
>>are correct. Also when I try to sign directly in to hotmail from my web browser I can't get
>>to it. Some how I am sent to a seurch page or I get a n error that the connection was
>>refused. Any suggestions??
>>
>>
>>Ian
>>
>
>
>
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