Re: sign in

From: mark (mjsdiscos_at_hotmail.com)
Date: 02/23/04 

Date: Mon, 23 Feb 2004 14:51:20 -0800

hi jonathan,
thanx for replying to me, unfortunatly nothing worked
when i tried to sign in i get message saying unable to
sign in possibly because of a problem with your internet
connection 0x81000370 not sure what this means.
thnx again
>-----Original Message-----
>Greetings Mark,
>
>Here are some suggestions you might want to check/try:
>1. The date on your computer needs to be set properly --
 double click the clock verify that
>the time and date are set.
>2. If your password information is not saved, verify
that you are typing it in with the
>correct case (uppercase or lowercase).
>3. Change your password @
http://memberservicesnet.passport.com/memberservice.srf,
then try
>signing in again.
>4. If you use a firewall (like ZoneAlarm, Norton
Internet Security etc. ), it's possible
>that Messenger doesn't have the correct rights to access
the Internet, especially since you
>upgraded. You may need to re/add Messenger to the
allowed list of programs in your firewall
>if this is the case.
>5. If you disabled your firewall in the past, it still
may be blocking Messenger -- try
>restarting it and see if that helps the situation. You
also might try uninstalling an
>installed firewall, to verify that it isn't causing a
problem (even if it is disabled).
>6. Clear your IE cache and cookies -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then click the Delete Files button,
and when that's complete click the
>Delete Cookies button.
>7. Check your IE Security settings -- open Internet
Explorer, click the Tools menu, then
>Internet Options, then Advanced tab, scroll to the
Security section, and verify that "Check
>for server certificate revocation" is unchecked. Also
verify that 'Use SSL 2.0' and Use SSL
>3.0' is checked, then click OK.
>8. Click Start, then Run, and enter the following:
>regsvr32 softpub.dll
>then click OK
>Then try again.
>____________________________________________
>Jonathan Kay
>Microsoft MVP - Windows Messenger/MSN Messenger
>Associate Expert
>http://www.microsoft.com/windowsxp/expertzone/
>Messenger Resources - http://messenger.jonathankay.com
>
>"mark" <mjsdiscos@hotmail.com> wrote in message
>news:1569601c3fa55$7af2c300$a601280a@phx.gbl...
>> hi would appreciate if anyone could help me,
>> i am unble to sign in to net messenger i am running xp
>> professional i had no problems until of late.
>> can only access mail using outlook express now.
>> when i try to sign in i get password in correct or sign
>> in name does not exist? cannot understand why as
nothing
>> has changed. do i need any additional programmes ie:
java?
>> have downloaded the latest messenger but still no
>> good,have tried to change password butit say's page
>> experiencing difficulties?
>
>
>.
>