Video but no audio

From: Brian (richards_at_danehill.com)
Date: 02/19/04 

Date: Thu, 19 Feb 2004 11:14:18 -0800

When attempting an audio/video conversation via MSN with
our Logitech ClickSmart 820 camera we are able to
establish a two-way video contact but not audio in either
direction, the other person has successful two-way
audio/video contact with others.
We have downloaded the latest MSN software including the
update for XP and are using the latest ClickSmart V8.0.0
software. The Sound Recorder facility has been used to
check that the mike and speakers are OK. In Camera
Control the microphone is set to camera and the speakers
to our SB Audigy Platinum sound card.
Camera settings are not available when clicked, so we do
not know if there are any necessary settings to be made
there.
Our sound card is connected to a Logitech Z-680 sound
system, connections are made to the sound card via the
three yellow/green/black leads into the corresponding
colours of the sockets on the card.
CD-ROM's play perfectly through the system.
The PC is running Windows XP Professional and is
networked to another Windows 2000 Professional PC, both
of these are connected to the Internet via a Broadband
router that is connected to the WAN of a Disk-on-line
server with the PC'S connected to its LAN ports.
Internet access functions perfectly on both machines and
networking between the server and both PC's is also fine.

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