Re: cannot connect!
From: Jonathan Kay [MVP] (msnewsreplies_at_jonathankay.com)
Date: 02/13/04
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Date: Fri, 13 Feb 2004 11:11:49 -0500
Greetings David,
No there's no Messenger virus that will stop you from signing in. Here are some suggestions
you might want to check/try:
1. If your password information is not saved, verify that you are typing it in with the
correct case (uppercase or lowercase).
2. Change your password @ http://memberservicesnet.passport.com/memberservice.srf, then try
signing in again.
3. Clear your IE cache and cookies -- open Internet Explorer, click the Tools menu, then
Internet Options, then click the Delete Files button, and when that's complete click the
Delete Cookies button.
4. Check your IE Security settings -- open Internet Explorer, click the Tools menu, then
Internet Options, then Advanced tab, scroll to the Security section, and verify that "Check
for server certificate revocation" is unchecked. Also verify that 'Use SSL 2.0' and Use SSL
3.0' is checked, then click OK.
5. Click Start, then Run, and enter the following:
regsvr32 softpub.dll
then click OK
Then try again.
____________________________________________
Jonathan Kay
Microsoft MVP - Windows Messenger/MSN Messenger
Associate Expert
http://www.microsoft.com/windowsxp/expertzone/
Messenger Resources - http://messenger.jonathankay.com
"David" <anonymous@discussions.microsoft.com> wrote in message
news:1010f01c3f24b$10735a10$a601280a@phx.gbl...
> hey i have to know why msn messager or windows messager
> doesnt work anymore?
>
> it says problem with the internet conection but other im
> messager work like yahoo and aim and trillian (not the msn
> server though)
>
> clock and firewalls are at the corrrect settings and i use
> to bel able to get online.
>
> is this because of the new virius???
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