Re: shut down proceedure
- From: Jose <jose_ease@xxxxxxxxx>
- Date: Sun, 6 Dec 2009 05:39:43 -0800 (PST)
On Dec 5, 8:11 pm, bmail <bmail.560b...@xxxxxxxxxxxx> wrote:
Jose:
Yes, the computer use to take no more than 15 seconds to completely
shut down...no idea what has caused the change.
OS Name Microsoft Windows XP Professional
Version 5.1.2600 Service Pack 3 Build 2600
OS Manufacturer Microsoft Corporation
System Name
System Manufacturer To Be Filled By O.E.M.
System Model To Be Filled By O.E.M.
System Type X86-based PC
Processor x86 Family 15 Model 2 Stepping 5 GenuineIntel ~3079 Mhz
BIOS Version/Date American Megatrends Inc. 1023.001, 6/20/2005
SMBIOS Version 2.3
Windows Directory C:\WINNT
System Directory C:\WINNT\system32
Boot Device \Device\HarddiskVolume2
Locale United States
Hardware Abstraction Layer Version = "5.1.2600.5512
(xpsp.080413-2111)"
User Name
Time Zone Eastern Standard Time
Total Physical Memory 1,024.00 MB
Available Physical Memory 405.91 MB
Total Virtual Memory 2.00 GB
Available Virtual Memory 1.96 GB
Page File Space 2.40 GB
Page File C:\pagefile.sys
Peter,
I have seen that site before and have tried many of the suggestions
without luck. Thanks
--
bmail
Was this a W2K system that was upgraded to XP? I ask because of the
WINNT references.
You are using Nvidia which is fine, but do you have the latest drivers
from their WWW site?
http://www.nvidia.com/page/geforce_6600.html
I don't have Nvidia anymore. but they used to have a Driver Helper
service that interfered with Shutdown. You can disable/stop the
service if you have it, test and leave it disabled or update (best) to
the latest driver which is supposed to resolve that issue.
You have a lot of "protection" on your system - ZA Pro, Spysweeper,
Eset NOD32... Is there anything else? They will have things
installed and running all the time. Do you think your problems may
have started after installing any of these?
Are you using the ZA firewall and the Windows firewall at the same
time? Using both is not a good idea. Pick one or the other.
Have you tried to disable your protections long enough to see how
Shutdown behaves when they are not running - or can you just stop
them, then try shutting down? Turn them all off, reboot and see how
shutdown works, then try them back one at a time.
Unchecking the Use Welcome screen option (Change the ways users logon
and off) sometimes works (but SP3 is supposed to fix that).
Do you have a Microsoft keyboard installed?
Do you have the Windows Fax Services installed?
Look in Device Manager for any ?s, Xs that indicate issues.
Open Device Manager, by clicking Start, Run and in the box enter:
%SystemRoot%\system32\devmgmt.msc
Click OK.
If none of this pans out, I would load up, clear the Event Log (or
make a copy), then shutdown letting it do it's own thing, then come
back and look in the Event Viewer for clues. If you see anything
interesting, post back here.
Here is a method to post the specific information about individual
events.
To see the Event Viewer logs, click Start, Settings, Control Panel,
Administrative Tools, Event Viewer.
A shortcut to Event Viewer is to click Start, Run and in the box
enter:
%SystemRoot%\system32\eventvwr.msc /s
Click OK to launch the Event Viewer.
The most interesting logs are usually the Application and System.
Some logs may be almost or completely empty.
Not every event is a problem, some are informational messages that
things are working okay and some are warnings.
No event should defy reasonable explanation.
Each event is sorted by Date and Time. Errors will have red Xs,
Warnings will have yellow !s.
Information messages have white is. Not every Error or Warning event
means there is a serious issue.
Some are excusable at startup time when Windows is booting. Try to
find just the events at the date
and time around your problem.
If you double click an event, it will open a Properties windows with
more information. On the right are
black up and down arrow buttons to scroll through the open events. The
third button that looks like
two pages on top of each other is used to copy the event details to
your Windows clipboard.
When you find an interesting event that occurred around the time of
your issue, click the third button
under the up and down arrows to copy the details and then you can
paste the details (right click, Paste
or CTRL-V) the detail text back here for analysis.
To get a fresh start on any Event Viewer log, you can choose to clear
the log (backing up the log is offered),
then reproduce your issue, then look at just the events around the
time of your issue.
.
- References:
- shut down proceedure
- From: bmail
- Re: shut down proceedure
- From: Jose
- shut down proceedure
- Prev by Date: Re: Can't get past welcome screen
- Next by Date: IE8 problems
- Previous by thread: Re: shut down proceedure
- Next by thread: Re: shut down proceedure
- Index(es):
Relevant Pages
|
