Re: Windows XP Blue Screen
- From: nesredep egrob <Long. -31,48.21 Lat. 115,47.40>
- Date: Fri, 16 Oct 2009 08:03:18 +0800
On Thu, 15 Oct 2009 09:04:32 -0700, "Ken Blake, MVP"
<kblake@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
On Thu, 15 Oct 2009 12:36:27 +0530, Spie129
<Spie129.4036rc@xxxxxxxxxxxxx> wrote:
I am running a Gateway laptop and I just had some computer people fix
some viruses.
How *many* viruses? What viruses? How did you know you had them?
Any time I see the plural word "viruses," I am concerned that it is
not possible to fix the infected computer. Let me point out that a
virus is a piece of software designed to do irreparable damage to your
computer.
Does that mean that viruses can never be removed? No, of course not.
In practice it is often possible to remove a virus, especially if you
haven't been infected with it very long. However, with multiple
infections, it's very possible that your situation was bad enough to
be uncorrectable.
And perhaps most important, who were the "some computer people" who
worked on your computer? How did you find them? Unfortunately, the
field is filled with incompetents, and because the incompetent
companies tend to advertise the most heavily, they are the ones most
often used. Stay far away from the "Geek Squad" and any "technicians"
from other big-box companies.
When I got it back it would blue screen but I could still
operate in safe mode. They picked it up again, formated it, said it
never blue screened for them, and gave it back. I immediately started it
up and after 2 mins of being on the desktop it blue screened...
They checked the hardware and continued to say it wasn't a software
issue and it should work on flat surfaces. Well it doesn't. Now I can
get to the boot menu and the BIOS settings but not safe mode. XP starts
loading and during the 'Welcome' screen, I get the blue screen of death
with this message:
IRQL_NOT_LESS_OR_EQUAL
blah blah check your new installations and hardware yadda yadda
Technical information:
*** STOP: 0x0000000A (0x49031160, 0x00000002, 0x00000000, 0x804D9AFA)
Is there any hope for my lil' buddy?
Thanks
--
Spie129
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When you get it back from the Computer People and it has been working well for a
week, you should buy Acronis and make an image of C: Drive which you as a
thinking man have organised in a small partition, say 15GB.
When it goes wrong next time you just use that copy (which you naturally have
updated every week). You can then be back and working in 30 minutes or less
I had a blue screen 2 weeks ago caused by missing iStor driver or something like
that - I was working again in 19 minutes
B|rge in sunny Perth, Australia
.
- References:
- Re: Windows XP Blue Screen
- From: Ken Blake, MVP
- Re: Windows XP Blue Screen
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