Re: Windows XP Blue Screen

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

On Thu, 15 Oct 2009 12:36:27 +0530, Spie129
<Spie129.4036rc@xxxxxxxxxxxxx> wrote:


I am running a Gateway laptop and I just had some computer people fix
some viruses.


How *many* viruses? What viruses? How did you know you had them?

Any time I see the plural word "viruses," I am concerned that it is
not possible to fix the infected computer. Let me point out that a
virus is a piece of software designed to do irreparable damage to your
computer.

Does that mean that viruses can never be removed? No, of course not.
In practice it is often possible to remove a virus, especially if you
haven't been infected with it very long. However, with multiple
infections, it's very possible that your situation was bad enough to
be uncorrectable.

And perhaps most important, who were the "some computer people" who
worked on your computer? How did you find them? Unfortunately, the
field is filled with incompetents, and because the incompetent
companies tend to advertise the most heavily, they are the ones most
often used. Stay far away from the "Geek Squad" and any "technicians"
from other big-box companies.



When I got it back it would blue screen but I could still
operate in safe mode. They picked it up again, formated it, said it
never blue screened for them, and gave it back. I immediately started it
up and after 2 mins of being on the desktop it blue screened...

They checked the hardware and continued to say it wasn't a software
issue and it should work on flat surfaces. Well it doesn't. Now I can
get to the boot menu and the BIOS settings but not safe mode. XP starts
loading and during the 'Welcome' screen, I get the blue screen of death
with this message:

IRQL_NOT_LESS_OR_EQUAL

blah blah check your new installations and hardware yadda yadda

Technical information:
*** STOP: 0x0000000A (0x49031160, 0x00000002, 0x00000000, 0x804D9AFA)

Is there any hope for my lil' buddy?

Thanks


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Spie129
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Ken Blake, Microsoft MVP (Windows Desktop Experience) since 2003
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