Re: c000021a (Fatal System Error)

Cliff, if you do a Repair Install it will not overwrite you data.
Hopefully. But check out this interesting thread

http://www.msghelp.net/showthread.php?tid=66202&page=4


"Cliff" <Cliff@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:2574E044-DA62-4339-AE26-FAD16C60C79C@xxxxxxxxxxxxxxxx
I (my wife actually) first received the following after doing some sort of
update, she is vague on that.

STOP: c000021a (Fatal System Error)
The windows Logon Process system process terminated unexpectedly with a
status of 0xc0000135 (0x00000000 0x00000000).
The system has been shut down.

I have a Dell Inspiron 2200 (laptop). It originally came with XP Home,
but
later upgraded to XP Pro, and have used the Pro exclusively for about 2
years.

PC has NAV 2009 installed. The pc is kept up to date with updates.

About a year ago I obtained a larger hard disk, cloned and have been using
that, so I do have an ancient backup.

I first used my XP Home reinstallation (as I couldn't find my Pro
Reinstall)
to boot from CD, access the Recovery console and did a Chkdsk repair
(repaired a few sectors) and fixboot utility. That did not help.

I obtained an XP Pro reinstall disk, accessed the recovery console,
booted
from reinstall cd and did same (chkdsk fixboot). Still same fatal error.

Tried booting to Safe mode with command prompt - same error.

As I experience this, and read, it would seem reasonable that the recovery
console steps would be ineffective as the problem lies further all.

If I use the XP PRO reinstall to install the OS, I think I will retain my
data and other installed programs. What say you on that thought?

I see in some of the exchanges here the thought of copying data off.
Can I do that with the Reinstall / Recovery mode?

Reflecting on the prior drive, I had gotten a cms device to clone
previously. Have to find that. I suppose if I swap drives, and put the
'fatal' in the cms, I could get my (spouse's) files off. Does that
appear
to be a reasonable method?

Would that be a safer method (swap, get files off) and swap back then
reinstall OS on the 'fatal' drive.

Then if that fails, wipe the drive, clone back the old drive (with the
files
copied off) ?

Thank you in advance for your assistance,

Cliff


.

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