Re: XP stops responding on shutdown; programs won't start on deskt
- From: lental <lental@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Sun, 16 Aug 2009 12:37:01 -0700
Tom -- Thanks for responding. I have Spyware Doctor with AntiVirus, Registry
Mechanic. I ran a complete scan when this first occcurred and found no
problems. Definitions update daily and frequently more often. Updates are
automatic.
Most of these weird things started happing after I installed SP3 and IE7
(now at 8).
once computer is shut down it hangs on reboot until Reset Switch is pressed
then boots as it should.
Specifically, it is happening with a couple of Hewlett Packard imaging
programs and I've learned that there is a compatibility problem with IE7.
However, I downloaded and ran the patch and got a message that the patch did
not apply to my system then it shut down.
System Restore is out of the question because it would take me back to
before I installed SP3. Don't think I want to do that unless absolutely
necessary. Have added several program since that are working fine.
I've been told that the shutdown/restart problem might be solved by
switching the +/- power connecters on the motherboard. I have not tried that
yet and am hesitant to do so.
What I need to know at this point whether I should be attacking these
problems as motherboard or Windows XP problems.
Thanks
"SC Tom" wrote:
.
"lental" <lental@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:4BAA7E9D-3022-41C0-AA58-3AB77B339B99@xxxxxxxxxxxxxxxx
I have Windows XP HOme SP3 and all updates. Recently, when updates require
the computer to restart, Windows will not shut down automatically or even
manually. The "program not responding" message appears and requires a
manual
shutdown of the program.
In addition, some programs on the desktop will not start when the icon is
clicked. Usually, the hour glass appears indicating the program is
resonding
then it disappears and nothing happens. However, the program will start
from
the programs file if the xxx.exe file is double clicked. Shortcuts have
been
deleted and replaced but this does not help.
Does anyone know what's going on?
Which program is "not responding"? What kind of protection are you using,
and are the definitions up to date? Have you tried a System Restore to a
point in time before you started having these problems? Have you scanned
your system for malware? Try MalwareBytes and SuperAntiSpyware to start
with.
SC Tom
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