Re: Windows Explorer Hangs...Why?
- From: nass <nass@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 16 Jul 2009 12:59:00 -0700
"For example: John Smith" wrote:
G'day,
"The Real Truth MVP" wrote:
Try my FixIE Tool. Download it here http://www.ms-mvp.org/
I did try your fix and unfortunately it didn't work FOR ME on MY computer.
Any other suggestions would be appreciated.
---Original Message---
G'day All,
I have an intermittent in that when I open up a page, it just "hangs." It
is trying to connect and download the page but nothing happens. Anyone have
an idea as to what is going on and as to how to fix the problem?
Hi
First off, I don't know if you are really serious about this o9r just a
JOKER. But assuming you are a serious and you have trouble with your browser!
This can happen if you have a bad/corrupt/damaged Hooks installed by you or
by a malicious software installed on this computer by another App you trusted
or from a website considered an attacking website downloading TROJAN AGENT on
your machine!!!
Unexplained computer behaviour may be caused by deceptive software
http://support.microsoft.com/kb/827315
Run a thorough scan by doing the following steps:
Click start >> Control Panel >> Double Click Network and Internet
Connections >> Double click Internet Options, on the IE Properties window
you will see these Options:
General | Security | Privacy | Content | Connections | Programs
| Advanced .
Click on General Tab (1st Tab on the left) and you will see a Button called
[ Clear History ..] click on it to clear your History caches, then click on
[Delete Files..] to delete Internet Files created over the time, click on [
Delete Cookies...] to delete your cookies left by visiting websites.
= Then try to Disable the Add-Ons on your Browser somehow installed on your
browser, On how to disable the Add-ons follow this:
Click on Programs Tab and then click the Manage Add-Ons Button there Disable
the None/Not Verified Plug-ins/Add-ons ( you need to Renable them one-by-one
later and see which is the culprit .
How to manage Add-Ons:
http://support.microsoft.com/kb/883256
Then click on Advanced tab and scroll down to under the Browsing Option:
[&] Browsing
[ ] Enable Third-Party browser extensions (Req Rest) uncheck this box.
Click [OK] to close the IE properties window.
Scan for malware from here:
SuperAntispyware - Free
http://www.superantispyware.com/superantispywarefreevspro.html
Malwarebytes© Corporation
http://www.malwarebytes.org/mbam/program/mbam-setup.exe
http://onecare.live.com/site/en-gb/default.htm?s_cid=sah
Run a scan from here on-line:
http://security.symantec.com/sscv6/default.asp?langid=ie&venid=sym
http://www3.ca.com/securityadvisor/virusinfo/scan.aspx
Download Avast Cleaner (offline scanner) from here:
http://www.avast.com/eng/avast-virus-cleaner.html
Comodo BOClean : Anti-Malware Version 4.27
http://www.comodo.com/boclean/boclean.html
If still no joy after doing the clean up, try to get the error messages from
Event Viewer.
HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.Microsoft.com/kb/308427/en-us
If you want further help, try the hijackthis tool.
Download the Hijackthis and send the report to one of
many forums for analysis and troubleshooting or you can send it to me on my
email provided at the bottom:
When all else fails, HijackThis v2.0.2
(http://www.trendsecure.com/portal/en-US/threat_analytics/hijackthis.php)
Can you please send me a copy at to_you_rossREMOVETHISCAPS@xxxxxxxxxxx ,
remove the obvious to email me, note ( _ it is underscore not - ).
HTH,
nass
---
http://www.nasstec.co.uk
.
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