Re: No sound after reinstall
- From: "Anna" <myname@xxxxxxxxx>
- Date: Thu, 2 Jul 2009 17:15:58 -0400
: | "granjan" <me@xxxxxxxxxxx> wrote in message
: | news:O4LEVP59JHA.4204@xxxxxxxxxxxxxxxxxxxxxxx
: | >I recently installed a new Seagate 500 gb sata hard drive and
: | > reinstalled WinXP Home on my daughter's computer. This
replaced
: an80
: | > gb Seagate sata. I also removed a Soundblaster Audigy sound
card
: | > which came on the computer because she said it sounded garbled
: | > (whatever that means). I had a Mad Dog Multimedia Predator 5.1
: that
: | > I had removed from an older computer that I gave away. It says
: | > compatible with xp and I have the installation disk. I
: uninstalled
: | > all reference to Soundblaster. She has 5.1 surround sound
: speaker
: | > set that came with her computer. Now there is absolutely no
: sound
: | > coming from her computer at all. So far I have checked every
: setting
: | > that I can think of with no luck. All volumes are turned up,
it
: | > shows up in device manager with no error, I have uninstalled
and
: | > reinstalled the card and drivers. I have checked the plugs and
: all
: | > connections for the speakers. When I installed the card
: originally I
: | > had her computer connected to an extra monitor which had
: integrated
: | > speakers and there was no sound problem. I am beginning to
think
: her
: | > speakers are bad but haven't tested them on any other computer
: yet.
: | > I'm hoping there is a simple solution to this. Anybody?
: | >
: | > Janice
: | >
: | > Dell XPS gen2 computer
: | >
: | > WinXP Home (sp3 installed by cd from Microsoft that I had)
: "Anna" <myname@xxxxxxxxx> wrote in message
: news:%23w86a0$9JHA.4204@xxxxxxxxxxxxxxxxxxxxxxx
: | Janice...
: | 1. First of all, we'll assume that after you installed the new
: HDD -
: | excepting the problem you describe involving the sound system -
: the PC
: | booted without incident and properly functioned. So that there
: were no other
: | problems with the system except for the sound problem you
: describe.
:
: Yes, that is correct.
: |
: | 2. And apparently, this "garbled" description of the sound
quality
: that your
: | daughter mentioned was present *prior* to the time you installed
: the new
: | HDD, right? It wasn't something that occurred *following* the
: installation
: | of the new HDD, right?
:
: Correct...she told me yesterday that there was very low sound and
: could not be turned up.
:
: |
: | 3. I assume that before you installed the "Mad Dog" sound card,
: you checked
: | to determine that the SoundBlaster Audigy sound card was
correctly
: seated
: | (as suggested by Rich Barry) and you also checked the "Sounds &
: Audio
: | Devices" in Control Panel to determine nothing was amiss there
(as
: suggested
: | by nass), right? I really wouldn't think this is a driver issue
: affecting
: | the Audigy card.
:
: I am inclined to believe that also, but no I just removed the
Audigy
: card as my daughter asked and replaced it with the
: Mad Dog card.
:
: | 4. The SoundBlaster Audigy card is a "tried & true" device and
in
: our
: | experience rarely ever becomes defective in the normal course of
: events.
: | Invariably whenever a problem arises that can be traced to that
: card it's
: | simply because the card has not been properly seated - possibly
it
: has been
: | jostled during manipulation of some other component in the
: machine. But
: | we'll assume you checked that possibility.
:
: When I get time I am going to go get her speakers and subwoofer
and
: try them on my computer. If they work here, then I will go back
to
: her computer and reinstall the Audigy card and try it again.
:
: | 5. Did you also notice this "garbled" sound quality *before*
: installing the
: | Mad Dog sound card?
: |
: | 6. You stated that there was no sound problem when the system
was
: connected
: | to other speakers. Obviously this tends to indicate that your
: daughter's
: | speakers might be the problem, no?
:
: Yes,that's what I'm going to try next...see above.
: |
: | 7. Have you checked the connections on those speakers to ensure
: they're
: | properly connected & securely seated? Improper, poorly-secured
: speaker
: | connections are a frequent cause of speaker problems.
:
: Yes I did check them several times.
: |
:
: | Assuming nothing seems amiss on that end you might want to
connect the speakers to another system as a final check to determine if
: defective speakers are the cause of the problem.
: | Anna
: Thank you for your advice...I'm still working on it as I have
time.
: I will get back with you when I find out more.
: Janice
"granjan" <me@xxxxxxxxxxx> wrote in message
news:O$XmrX1%23JHA.4168@xxxxxxxxxxxxxxxxxxxxxxx
Okay, now we know the speakers are bad. They didn't work on my
system and I know I have sound. So...is there any use in trying to
fix the speakers or subwoofer or is that impossible?
Janice
Assuming one or more of the speaker components are actually defective, i.e.,
you're assured they've been properly installed/connected and it doesn't
appear a defective cable (for which can a replacement is available) is the
problem, then unless the speaker system is an expensive, high-end system
that can be returned to the manufacturer for repair, it's best to simply
replace the speakers.
I'm assuming no warranty is currently in effect.
On the other hand if you or a friend/acquaintance is a tinkerer and delights
in repairing this or that device and trying to bring them back to life, it
might be worth a try.
Also, if it's a defective sub-woofer that's causing the problem and you can
find any way to just connect the satellite speakers without connecting the
sub-woofer (not always a viable option) you can give that a go.
But generally speaking if the speaker system is truly defective, in
virtually every case a replacement system becomes necessary.
Anna
.
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