Downloads Stop At 99%

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Hi, I have tried everything, defragged, system restore, disabled my firewall,
cleared out my cache, cleaned c & d drive. ran a symantec virus scan, I
have spysweeper also. My computer will only download to 99% and then just
stops. I cannot find an answer to this problem anywhere on how to fix my
computer. I'm on windows XP.
If you have the solution, I would greatly appreciate the help. I've had
this computer for 3 yrs. Never had this problem ever. By the way I am NOT
mega computer savvy, so please don't throw big computer terms at me. Keep it
simple as possible, Many thanks in advance.
.

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