Re: After reg clean XP Home, my Office 2003 “cannot read registry



Again, I want to thank you all for trying to help me. How remarkably generous
you are with your time and expertise. I’m still having problems, though.

As reported earlier, I cannot now find the undo files or the RegClean
files—even searching with Agent Ransack. I also tried the Office Diagnose &
Repair, with no success, as well as Diagnose & Repair inside Word and Excel.


Also, as Mike Hall suggested, I uninstalled Office, the reinstalled it—but
to no avail. Actually not true -- OUTLOOK NOW SEEMS REPAIRED. Yea for that.


I’m still getting the eReference Embedding error: “Cannot read Registry”
when I open Word, Excel or Powerpoint. I do NOT get it with Access or Outlook

(Again, I’m running Windows XP Home (ver 5, SP3) & Office 2003 on Dell
Dimension 4700,
P4, 1 GB RAM. After reinstall of Office 2003, I downloaded Office SP3 & the
other stuff it told me I needed to.)

After I click “ok,” the eReference Embedding error goes away, and I can work
in the program and save my files. So I’m wondering if I could just ignore
this?

However, I did report that the Search function in My Computer has begun to
“crash.” If I ask it to search drive C only, I get a good search. If I ask
it to search My Computer, it goes a long way and then gives me a “MS Visual
C++Runtime Library error “Program: C\WINDOWS\Explorer.exe has requested the
Runtime to terminate it in an unusual way.”

The only other thing new I have done is install an exterior hard drive from
Seagate, which is included in the My Computer search.

6. Jose kindly googled the problem & offered a link,
http://www.tech-archive.net/Archive/Office/microsoft.public.office.misc/2005-06/msg01568.html

but I’m not sure what I’m doing in regards to that. Javier complained of
the same error I have, but his related to an Am Herit 4th ed installation
with an Office Add In. I do have American Heritage Talking Dict 1997
installed, but it’s been there for years without causing a problem, and I’m
not aware of an Office Add In, nor do I use it from inside another program.
That’s the only Book Reader I have that I am aware of.

I checked all my “Startup” folders as described in those instructions but
found them all empty.

I searched for Addins and found the following:
C:\Windows\ADDINS\FXSEXT.ECF 1 kb ECF FILE modified 8/4/04
(but my problem began in April or May 2009)

C:\Program Files\Microsoft Office\OFFICE11\ADDINS\ contains several
files:
DLGSETP.ECF 1 kb ECF file 8/3/98
DUMPSTER.ECF 1 kb ECF file 8/3/98
FAXEXT.ECF 1 kb ECF file 7/31/98
MSOSEC.DLL 7 kb App Extension 7/10/03
MSOSEC.XML 1 kb XML document 3/18/03
MSSPC.ECF 1 kb ECF file 10/7/98
MSVCR71.DLL 336 kb App extension 3/18/03
OKTLOADR.DLL 80 kb App extension 3/18/05
OUTEX2.ECF 1 kb ECF file 7/20/00
OUTEX.ECF 2 kb ECF file 9/2/98
OUTLVBA.DLL 48 KB App extension 3/22/07
PMAILEXT.ECF 1 kb ECF file 10/7/98
SCRPTXTN.ECF 1 kb ECF file 8/3/98

I daren’t touch anything there without expert advise, however none of the
dates modified are recent, which makes me believe these files do not relate
to my problem.


Any other suggestions?

Should I simply ignore the error and continue - or is that asking for
trouble?

Thanks again,

--
Peg


"Jose" wrote:

On May 22, 7:03 pm, Peg <P...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote:
Thank you, to everyone for your suggestions. Very helpful.

Unfortunately, John John, I can't find the undo files. Can't even find the
RegClean, so I don't know what I did.

SC Tom, I did download your Agent Ransack, which is great and solves my
Search problem, but still couldn't find the files.

I tried the Office Repair you suggested, too, but it did not solve the
problem.

This weekend I will be trying Mike Hall’s suggestion of a complete Uninstall
and Reinstall of MS Office.

Having messed up, already, I’m trying to do one thing at a time and very
carefully.

ANOTHER QUESTION, if I may: since my Sys Restore was monitoring everything,
it was only holding 2 days. I cut out all drives except C. I have WIN XP
HOME OS and all Programs on C (a 41 GB Partition), D has mostly data files
and E has photos. I’m assuming the only thing Sys Restore will really do for
me is restore registry files, OS, etc., so is it safe to leave off D & E?

Thanks again for all your help & expertise,

--
Peg

"Mike Hall - MVP" wrote:

"Peg" <P...@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:DC3C5444-52FA-4361-9627-B0CBB63681F8@xxxxxxxxxxxxxxxx
After a reg clean (& yes, I now see enough on this site to know that was
stupid) my MS Office 2003 Excel, Word and Outlook open with an “eReference
embedding error” which says “cannot read Windows registry.” Other Office
pgms seem ok (Access, etc).

Running Windows XP Home (ver 5, SP3) & Office 2003 on Dell Dimension 4700,
P4, 1 GB RAM.

After I click “ok,” the error goes away, and I can work in the program and
save my files. So I can keep going, but am worried. Recently, I noticed
that the Search function in My Computer crashes.

I tried System Restore, but don’t have eligible dates going back far
enough.
I tried Detect and Repair & it worked for a long time, but no change I can
see.
I thought I backed up Registry, but can’t find it.

1. How do I find Registry backup (if it’s there)
2. How do I fix the “cannot read registry” problem if it’s not
3. If you tell me to reinstall Office, should I delete it first, or just
install over old one?

I hope I'm in the right place. I tried looking at Office newsgroup, but
they don't seem to deal with Registry issues.

If this is the wrong group, can you direct me to right one?

Thanks ever so much,

--
Peg

Repairing the registry will probably not cut it. Uninstall and then
re-install MS Office..

--

Mike Hall - MVP Windows Experience
http://msmvps.com/blogs/mikehall/

I did a Google search for your eReference Embedding part and got some
hits and most are quite useless, but here is one that does not mention
the "cannot read Windows registry" part.

http://www.tech-archive.net/Archive/Office/microsoft.public.office.misc/2005-06/msg01568.html

The post is 5 years old and doesn't say what XP, Office, etc.

Now, I am not suggesting this a slam dunk for a botched registry and
you can read the link and other Google search results and decide to
try it (what have you got to lose?), or punt with the other ideas
posted by the experts here. The user problem in that link about
eReference says the error was fixed easily.

The other Google results seem to revolve around dictionaries, so SC
Tom could be on track with the book reader reference since that might
involve a dictionary, but you can read them if you want and see if
they sound like your problem.

I would still like to know if you find the stuff mentioned in the link
if you don't mind, or if you decide to try it, what happens.

It seems peculiar that there was mention here of the undo.reg files
from someone that has some experience with this product and you can't
seem to locate them - at least using conventional methods. I never
trust the Windows searching anyway and if your search is crashing get
to a CMD prompt, type in cd\ <enter> to get to C:\>, then enter:

dir undo*.* /s <enter> or maybe: dir *undo*.* /s <enter>

and see if you can find them.

The bad part is, if the above link helps fix it and something goes
haywire later, you will always be wondering if it was that darn
registry cleaner that got you... ;)

Uninstalling and reinstalling Office is a generally boring task, but
that might be the ticket.

You search crashing - I dunno about that. "Crashes" is a pretty vague
symptom!

Jose

.



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