Blue Screen Crash - WIA service

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Windows XP-SP3. All updates current to 5/5/09.
Core i7 system on Asus P6T with EVGA GTX260 video and SATA drives.

I am getting an occasional, very specific blue screen error/crash. It only
occurs when I click on a link in Outlook Express (v6.00.2600) to play a
Windows Media Player file (not an attachment). This condition may also
involve Firefox 3.0.10. I run AVG 8.5 (Which I mention because I've seen
this pop up in my web searches on this issue.)

I click on the link in the email, WMP opens, it freezes for 10 seconds or
so, the blue screen flashes by, and the system restarts.
When I try again, I click on the link, Firefox opens, 2 tabs open, WMP
opens, and the video plays just fine.

The Error Log shows Event 7022 - Service Control Manager: The Windows Image
Acquisition (WIA) service hung on starting.
There are also multiple events of: The Windows Image Acquisition (WIA)
service terminated unexpectedly, which may or may not be related to this
error event.

The WIA service is set to Automatic, and it is (normally) started.

I have 2 All-In-One Canon printers (with scanners) and they have not
exibited any problems. I have 2 cameras that connect via USB with default
windows drivers (found new hardware - no user input) that work fine. All
told the system shows no problems or errors other than this very specific
operation.

I am not getting a boot problem (very commom web post), no delays in startup
or file opening, no slowdowns.
Any thoughts?





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