Re: Javaxcript Problems

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Hi, "Daave". I've been out of town and just getting back here.

I would imagine *one* of the add-ons is the problem. You can identify
which one by selectively disabling them by running IE in regular mode
and clicking on:

Tools | Manage Add-ons | Enable or Disable Add-ons...

I wonder what the culprit is. Chances are there is a setting within that
program that will accomplish the same thing (i.e., not interfering with
your javascript-related issue).


I haven't had time to do that yet. But I will go through each one if you
think it's necessary (see info below).

Actually, this means you are running Windows Firewall. That is a correct
setting if you are running no other firewalls. But running two firewalls
simultaneously often causes problems. If you are satisfied with your
Webroot Firewall, I would disable the Windows Firewall. That is usually
accomplished by the method I gave you before:

Start | Control Panel | Windows Firewall | Off | OK

But you told me you were prevented from doing this! Perhaps if you boot
into Safe Mode this will work.>

I booted into Safe Mode but I got the same error message, "Due to an
unidentified problem, Windows cannot display Windows Firewall settings". :0(

I was having problems with my browsers not opening today. So I called my
ISP to see if they were having technical problems. They weren't but I
learned something interesting today. I've been running THREE firewalls!
Years ago (when I had dial-up), they had me install a program called "PC
Client Tools". I thought it was a utility program (didn't check it out), but
Support said it's a firewall too!

I found that when I disabled either the Webroot or PC Client Tools program,
my browsers came up. Also, my javascript problem I've been writing about is
gone. ??? The links work now.

Since I can't access the Windows Firewall, should I disable both the others
and just use that?

I did go to the ShieldsUP! site you sent me. I had three red "open" boxes
in numbers 21, 22 and 23 and one red "open" box in number 80. The rest were
in green "stealth" mode. This was with both Windows and Webroot Firewalls
running.

When I disabled Webroot's firewall and just the Windows one was on, I got
the same reading. This sounds like my ISP is doing most of the protecting
and I have a few vulnerable spots. Doesn't sound good. I'm no computer whiz
(as I know you have already figured out :0) ). Do you have any suggestions
what I should do?

Thanks, "Daave". I truly appreciate your input and help.

Sue

"Daave" wrote:

MtnLadyinBlackHills1986 wrote:

"Daave", sorry I missed the previous instructions for opening IE 7
without add-ons. I tried that and IT WORKED! Thank you, thank you,
thank you! Obviously, the "add-ons" were the problem.

We're getting there. :-)

I would imagine *one* of the add-ons is the problem. You can identify
which one by selectively disabling them by running IE in regular mode
and clicking on:

Tools | Manage Add-ons | Enable or Disable Add-ons...

I wonder what the culprit is. Chances are there is a setting within that
program that will accomplish the same thing (i.e., not interfering with
your javascript-related issue).

services.msc

Then click OK.

Scroll down to Windows Firewall/Internet Connection Sharing (ICS).
What are the values in Status and Startup Type columns?.

My settings are: (Status) "Started" (Startup Type) "Automatic".
Are these settings correct?

Actually, this means you are running Windows Firewall. That is a correct
setting if you are running no other firewalls. But running two firewalls
simultaneously often causes problems. If you are satisfied with your
Webroot Firewall, I would disable the Windows Firewall. That is usually
accomplished by the method I gave you before:

Start | Control Panel | Windows Firewall | Off | OK

But you told me you were prevented from doing this! Perhaps if you boot
into Safe Mode this will work.

Then, reboot into normal mode and go to this Web site to make sure your
firewall is working:

https://www.grc.com/x/ne.dll?bh0bkyd2

Then click on Proceed and then "All Service Ports."

Thank you so much for your help! You've been a lifesaver. :-)

YW. :-)



.

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