Re: Javaxcript Problems

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

MtnLadyinBlackHills1986 wrote:
Hi, "Daave". I've been out of town and just getting back here.

I would imagine *one* of the add-ons is the problem. You can
identify which one by selectively disabling them by running IE in
regular mode and clicking on:

Tools | Manage Add-ons | Enable or Disable Add-ons...

I wonder what the culprit is. Chances are there is a setting within
that program that will accomplish the same thing (i.e., not
interfering with your javascript-related issue).


I haven't had time to do that yet. But I will go through each one if
you think it's necessary (see info below).

I guess it's not necessary if you don't mind using No Add-ons mode for
those times you go those sites. Personally, I'd prefer to always use
regular mode.

Actually, this means you are running Windows Firewall. That is a
correct setting if you are running no other firewalls. But running
two firewalls simultaneously often causes problems. If you are
satisfied with your Webroot Firewall, I would disable the Windows
Firewall. That is usually accomplished by the method I gave you
before:

Start | Control Panel | Windows Firewall | Off | OK

But you told me you were prevented from doing this! Perhaps if you
boot into Safe Mode this will work.>

I booted into Safe Mode but I got the same error message, "Due to an
unidentified problem, Windows cannot display Windows Firewall
settings". :0(

I Googled that message. This was the first hit:

http://windowsxp.mvps.org/sharedaccess.htm

Do you (or did you ever) have Windows Live OneCare installed? If not,
it's quite possible you're infected with malware!

I was having problems with my browsers not opening today. So I
called my ISP to see if they were having technical problems. They
weren't but I learned something interesting today. I've been running
THREE firewalls! Years ago (when I had dial-up), they had me install
a program called "PC Client Tools". I thought it was a utility
program (didn't check it out), but Support said it's a firewall too!

I found that when I disabled either the Webroot or PC Client Tools
program, my browsers came up. Also, my javascript problem I've been
writing about is gone. ??? The links work now.

Like I said in an earlier post, Webroot is the likely cause.

Since I can't access the Windows Firewall, should I disable both the
others and just use that?

Personally, I would physically disconnect from the Internet and
*uninstall* those programs. And reboot. And *then* try to go to the
settings for Windows Firewall. If you still can't get in, I would
suspect malware.

I did go to the ShieldsUP! site you sent me. I had three red "open"
boxes in numbers 21, 22 and 23 and one red "open" box in number 80.
The rest were in green "stealth" mode. This was with both Windows
and Webroot Firewalls running.

That's not good. (But at least you know.) Again, this points to malware.

When I disabled Webroot's firewall and just the Windows one was on, I
got the same reading. This sounds like my ISP is doing most of the
protecting and I have a few vulnerable spots. Doesn't sound good.
I'm no computer whiz (as I know you have already figured out :0) ).
Do you have any suggestions what I should do?

Go to Malke's page:

http://www.elephantboycomputers.com/page2.html#Viruses_Malware

Follow her advice; she's really on the ball. If you discover you do have
a hard-to-get-rid-of virus, etc., either take your PC to a local
technician (stay away from Geek Squad, etc.) or save all your data and
perform a clean install of the OS. There is also the option of removing
the malware, but sometimes that can be very involved. If you decide
that's what you want to do (well, if you do have malware!), post back.
You may even start a new thread since the scope of what you are asking
about will have significantly changed.

Thanks, "Daave". I truly appreciate your input and help.

Sue

YW, Sue.

P.S. If you haven't done so already, download and install MBAM (free
trial version):

http://www.malwarebytes.org/mbam.php

Then run it in Safe Mode (make sure you update it). I'm curious to know
what it finds. Or even if you are able to install it (some malware
prevents that form happening).


.

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