RE: Internet Explorer problem after upgrade to Explorer version 8

Tech-Archive recommends: Repair Windows Errors & Optimize Windows Performance

But, thinking about it - I could go back and post the original event log. I
am not on the same computer, but will post it by Sunday night. Thanks.

"nass" wrote:




Can you send us the Event Viewer error messages?

HOW TO: View and Manage Event Logs in Event Viewer in Windows XP
http://support.microsoft.com/kb/308427/en-us

"sdain31y" wrote:

Thanks for the info- I did read that link and that's exactly what I did when
I still had IE8 installed- disabled the add-on. But, now even after a system
restore, deleting and reinstalling IE7 I still cannot open IE or access my
"Internet Options" thru the Control Panel.

"nass" wrote:



"sdain31y" wrote:

I upgraded my Explorer to 8,then when I logged on the first time it popped up
with an error message about drive incompatibility: (here's the general idea,I
believe)
Internet Explorer 8 RC1 displays a compatibility warning when certain
versions of the Drive Letter Access (DLA) add-in are installed. This issue
occurs because Internet Explorer 8 RC1 and specific versions of this add-in
are incompatible, and the installation is unstable. When you disable this
add-in, the main functionality of the DLA product is unaffected.
When I tried to report/fix the problem it took me to the online help site
and instructed me to start without "something- and the specifics I can
remember nor can I find again online", but that should fix the problem. It
didn't.

Eventually I restored to yesterday when Explorer 7 was working fine. It
seems whatever setting I changed remained changed and not only can I not use
Explorer - it appears to run, opens up to start loading the home MSN page,
but then closes! Then when I try to reset my internet settings from the
control panel that won't even open up.

I am at my wits end! Please help.

Hi,
Read the release notes for IE8 and try to disbale the add-on for DLA.
Windows Internet Explorer 8 Release Candidate 1 release notes
http://support.microsoft.com/kb/949787

Ie8 And Dla
http://forums.support.roxio.com/index.php?s=0a6c047a6a6dafb5474bd0cf5dddd147&showtopic=50987

HTH,
nass
---
http://www.nasstec.co.uk


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