Re: Unable to delete user profile folder using default Admin. acco



Nevermind! And, thanks for nothing to this Newsgroup. I found MUCH more
helpful and far less hostile assistance in another Microsoft Newsgroup. You
guys must have been affected by the full moon or something. Hope you aren't
getting PAID by Microsoft for such antagonistic insulting bullcrap!

:/





"Olórin" wrote:

Robert wrote:

<snip>

if performing a clean
install was an option, don't you think I'd have done that by now?

Why would we? You didn't tell us anything about your ability level or why a
clean install is problematic. It's not up to us to assume; it's up to you to
give full detail in the first place.

And I'd agree that if at all possible, you should go that route - the
drivers wil be out there somewhere. Perhaps seek redress from these teens
and their friends for the damage they caused if an XP disc has to be
purchased. With that level of wilful infection, you may never be 100% sure
that you're free of the malware and its effects.

<snip>

In my opinion, I've found that people who don't know any other
way to fix a system always advocate reinstalling the partition.

Well, you've just said that's exactly what you would have done if you could!




"Leonard Grey" wrote:

FYI: This is not Microsoft technical support, so you won't find a
'Microsoft Tech Support person' here. This is a peer-to-peer
newsgroup.

When a computer is as badly messed up as the one you are working on,
the best (and fastest) course of action is a clean install. All
Windows computers sold at retail have a method for doing a clean
install. This is typically done with 'recovery disks' or with a
'recovery partition'. In addition, some OEMs still provide full
installation media for all software on the computer. In any case,
the computer manufacturer can help you to do a clean install.
---
Leonard Grey
Errare humanum est

Robert wrote:
Was this supposed to be insulting or helpful?!? If I could have
done a reinstall, I would have. Mom doesn't have any of the setup
disks! Is anybody else out there who's an actual Microsoft Tech
Support person that's willing to offer a more reasonable
"professional" response than disconnect the fuse (power) to the
house? And when did Microsoft Communities start letting
knuckleheads like Ushere respond?

-Unbelievable







"ushere" wrote:

Robert wrote:
I'm restoring and upgrading a friend's computer (XP Home SP3). Her
teens and their friends screwed it up by creating several bogus
profiles, downloading Trojan Horse laden ringtones, anti-virus
programs and other unwanted software, and leaving personal files
and folders all over the place. I removed several virus
infections and other malware. And, I installed leading anti-virus
and anti-malware software. Then, I verified that all malicious
files and programs had indeed been completely removed by running
numerous scans untilI was confident that the system was clean.

However, one of the user accounts was locked-out due to a
forgotten password. And, the kids' IM profiles had been hacked by
a former friend, possibly compromising the mother's entire
computer. Now, she's afraid he'll try to hack it again. So, I
created all new passwords and am taking further steps to secure
the system.

I created two new user accounts and their associated profiles with
profile folders. Then, I copied over select files and folders from
the (2) original profile folders using procedures outlined
elsewhere on this Help site. And, I verified that the new user
accounts/profiles are functioning correctly by logging into each
one from the Windows Logon screen. They work fine.

My next step was to delete the original accounts, their profiles
and their related folders. I deleted the first account by simply
clicking "Delete" in Control Panel | User Accounts. All traces of
the account's profile appear to have been completely removed.

However, the second account's original profile folder is giving me
fits! It appeared to have been deleted like the first account
when I tried using the delete function in Control Panel | User
Accounts. The account name was gone in User Settings, in Windows
Explorer and in the Registry subkey ProfileList *. But upon
reboot, this profile's folder reappears in Explorer.

Subsequent attempts to delete it from Explorer using an Admin.
account have had one of two results. Either the folder appears to
be deleted and then reappears again when I reboot. Or, Delete
fails and I get an error message stating that this is a System
folder and can't be deleted. This is a curious error message! I
don't understand how it could be a System folder. The default
Windows Admin. account (listed in the Registry under ProfileList
subkey #S-1-5-21-.....-500) is still intact, assuming someone
accidentally renamed it.

I also tried logging in with the default Windows Admin. account
(in Safe Mode). The results were the same. I even tried deleting
all the folder's files and subfolders. But, the root folder keeps
returning after I reboot. There doesn't seem to be a username
linked to it in Control Panel | User Accounts either; nor in
System | Advanced | User Settings, or in the Registry under the
ProfileList subkey.


Questions: 1. Since XP Home edition doesn't use the more effective
MMC Snap-In, Local Users and Groups which is available in XP Pro,
do you have any suggestions for tracing this folder's properties
or links to figure out why it keeps repairing itself?

2. A Microsoft technical expert explained to me the relationship
between Account names and Profile names. I thought I had it down
pat. However, I was unaware of the User Profile names list on the
Control Panel | System | Advanced tab until recently. Now I'm
totally confused again! The user's Account name, profile folder
name and ProfileList registry entry all match. However, the
User's Profile name on the System | Advanced tab apparently
doesn't have to match the other three (e.g., some of my accounts'
User Profile names match the other (3) identifiers, and some
don't. Yet, they all work. And no, the folder I'm trying to
delete isn't listed on this tab.) So, how do User Profile names
relate to these other three (Account names in Control Panel |
User Accounts, profile folders in Explorer, and the ProfileList
in the Registry)?

Thanks in advance for your assistance, -Robert



* The path to this subkey is
HKLM/Software/Microsoft/WindowsNT/CurrentVersion/ProfileList.

why not simply do a clean install of winxp / programs, etc., (after
backing up mum's data?)

then create a log in for her. then tell her to remove the fuse
from the mains when either her kids or their friends visit. it's
obvious that they know far more than you, and probably many 'pro'
people about hacking etc.,.



.



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