Re: Remote Assistance Disconnects On Novice Acceptance

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Take it from me, I use TeamViewer for my business, just try it ;)

"Rich" <Rich@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message news:670E3577-87C9-42FE-B8A2-16438966048F@xxxxxxxxxxxxxxxx
I personally would like to consider throwing in the towel on Remote
Assistance but unfortunately it's currently the defacto on our corporate LAN.
It is unlikely it a router issue due to the intermittent issue across a
several machines.

"JaPanFREAK" wrote:

hi!
Thats not a good thing is it? Well heres what you can do:

1) If you are connected to a router, try adding a port fowarding rule to
that router or
2) Download another Remote Assistance program called TeamViewer.
http://www.teamviewer.com

I find it very helpful

Kai

"Rich" <Rich@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:40018AC5-6ABD-48DA-A368-466C238CD354@xxxxxxxxxxxxxxxx
> Hi,
>
> Remote Assistance invitations are terminating on acceptance on some > users
> PC's on our network. Our antivirus solution is Symantec Corporate and
> firewalls are disabled. Any help greatly appreciated.


.



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