Re: Remote Assistance Disconnects On Novice Acceptance

I personally would like to consider throwing in the towel on Remote
Assistance but unfortunately it's currently the defacto on our corporate LAN.
It is unlikely it a router issue due to the intermittent issue across a
several machines.

"JaPanFREAK" wrote:

hi!
Thats not a good thing is it? Well heres what you can do:

1) If you are connected to a router, try adding a port fowarding rule to
that router or
2) Download another Remote Assistance program called TeamViewer.
http://www.teamviewer.com

I find it very helpful

Kai

"Rich" <Rich@xxxxxxxxxxxxxxxxxxxxxxxxx> wrote in message
news:40018AC5-6ABD-48DA-A368-466C238CD354@xxxxxxxxxxxxxxxx
Hi,

Remote Assistance invitations are terminating on acceptance on some users
PC's on our network. Our antivirus solution is Symantec Corporate and
firewalls are disabled. Any help greatly appreciated.

.

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