Re: can't stop xp pro reboot loop
- From: sandy j <sandyj@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Wed, 4 Feb 2009 18:41:01 -0800
Gerry,
thanks so very much for your help. i haven't added anything to
the computer, but after reading what the possible reasons
could be, i remember a screen that flashed a error with mcafee.
when i saw the error, my first instinct was to remove it, but
then the reboot loop started.
i started acting on the instructions i receive for the recovery
console, and messed up. i should've paid more attention to
the prompts. the last message i received is "are you sure you want
to write a new bootsector to the partition d". i don't understand
the message so i wanted to close out without updating, but don't
know how. can you help?
i will be eternally greatful
--
sandy j
"Gerry" wrote:
Sandy.
Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793589.aspx
0x0000000A: IRQL_NOT_LESS_OR_EQUAL
Typically due to a bad driver, or faulty or incompatible hardware or
software. Use the General Troubleshooting of STOP Messages checklist
above. Technically, this error condition means that a kernel-mode
process or driver tried to access a memory location to which it did not
have permission, or at a kernel Interrupt ReQuest Level (IRQL) that was
too high. (A kernel-mode process can access only other processes that
have an IRQL lower than, or equal to, its own.)
Source: http://aumha.org/a/stop.htm
You receive a "Stop 0x0000000A" error message in Windows XP
http://support.microsoft.com/kb/314063/
Background information on Stop Error message
http://msdn2.microsoft.com/en-us/library/ms793437.aspx
0x00000050: PAGE_FAULT_IN_NONPAGED_AREA
(Click to consult the online MSDN article.)
Requested data was not in memory. An invalid system memory address was
referenced. Defective memory (including main memory, L2 RAM cache, video
RAM) or incompatible software (including remote control and antivirus
software) might cause this Stop message, as may other hardware problems
(e.g., incorrect SCSI termination or a flawed PCI card).
Source: http://aumha.org/a/stop.htm
Background information on Stop Error message:
http://msdn2.microsoft.com/en-us/library/ms795746.aspx
What is the make and model of the hard drive
Run chkdsk /r from the Recovery Console.
http://www.bleepingcomputer.com/tutorials/tutorial117.html
Another possible cause of the problem is bad memory. Have you made any
recent changes? How many sticks of RAM memory does the computer have? If
more than one you can swap sticks in and out to test whether one is
defective. You might test your RAM memory
http://www.memtest.org/
http://www.elephantboycomputers.com/page2.html#Hardware_Tshoot
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
sandy j wrote:
Hi Gerry,
thank you for your help. following your instructions i have the
following on the first boot.. irql_not_less_or_equal
stop code.. 0x0000000a (0xc02af220, 0x0000000, 0x8050e043)
i received the following on the second boot ... page_fault_in_
nonpaged_area
stop code.. 0x00000050 (0xc14b2fdc, 0x00000000, 0xba62ecf7,
0x00000000
ntfs.sys-address ba62ecf7 base@ba60a000, datestamp 45cc56a7
the computer was built by a friend, he upgraded and gave this to
me. the software was already installed, but he included a
bootable windows xp professional cd. i tried last known good
configuration, and restore before my post.
again thanks for any help you can provide..
Sandy
Please post a copy of the Stop Error report.
Disable automatic restart on system failure. This should help by
allowing time to write down the STOP code properly. Keep pressing
the F8 key during Start-Up and select option - Disable automatic
restart on system failure.
Do not re-enable automatic restart on system failure until you have
resolved the problem. Check for variants of the Stop Error message.
What is your computer make and model?
What do yiu have by way of a Windows XP CD
Have you tried Last Known Good Configuration?
A description of the Safe Mode Boot options in Windows XP
http://support.microsoft.com/kb/315222/en-us
--
Hope this helps.
Gerry
~~~~
FCA
Stourport, England
Enquire, plan and execute
~~~~~~~~~~~~~~~~~~~
sandy j wrote:
Hi,
I hope there is hope for me..I was reading an article on AOL's
home page. Before I could really get into it, AOL closed, and the
computer started a reboot.
I can get as far as the desktop, then the reboot starts. I've tried
'safe mode' and still the desktop closes before I can do anything.
I saw a similar problem here, and tried the suggested fix (using
'safe mode w/networking' and still couldn't get to 'my computer'
to complete the rest of the instructions, before the reboot started.
I have 2 files I would really like to retrieve from the hard drive.
Do I have a chance of getting them? (Anyone responding, please
don't get too technical)
Thanks
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