cannot get xp to reinstall
- From: StevenW <StevenW@xxxxxxxxxxxxxxxxxxxxxxxxx>
- Date: Thu, 8 Jan 2009 22:25:00 -0800
I have a 6 year old Dell Dimension with XP Home with Automatic Updates. The
hard disk (Seagate Baracuda PATA/100 320Gb) is less than a year old and less
than 10% full. 2 weeks ago, Outlook Express crashed. At the same time,
Windows Updates failed to install. Worked thru the update problem with MS
email support (using web mail) and got Windows Update back up; dowloaded and
installed 3 "critical" updates. Then reinstalled IE7 to try to reload Outlook
Express 6. After IE7 installed, the computer restarted to complete
installation, but never rebooted. All I got was a blinking non-responsive
cursor in the upper left hand corner of the screen.
I removed the hard drive, put it in a USB case and hooked up to another
computer as a slave. I copied all files and then returned it as Master to
the original computer, booted from the Dell Windows XP installation CD and
entered Windows set up. After trying a repair that was ineffective, I
deleted the existing partition, did a full reformatting of the disk (took 90
minutes), and attempted a completely new install of XP. After loading the
first set of files, the computer automatically restarts, but will not boot up
or continue the installation. I still just get the same blinking
non-responsive cursor in the upper left hand corner of the screen. I have
tried again several times, all with the same result. The disk appears fine
and appears to spin normally when loading the XP files. It also worked fine
as a slave drive.
Nothing but keyboard, mouse and monitor are connected to that computer.
Any ideas would be appreciated.
Thx
.
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